The English-language job board for Spain

IT Technician Level 2

On-site in Ferrol·Added 21 days ago (last checked 15 Oct)

Agency

Michael Page España

2421 open roles

Apply

Our summary

Work mode: On-site, Ferrol
Contract: Permanent

Visa options

The ad rules out sponsorship
The advert says visa sponsorship isn’t available for this role.

Find jobs with visa support

Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

We are looking for a person with experience in technical support and systems administration, accustomed to managing level 2 incidents and providing a quality service to clients and end users.

The ideal candidate will have knowledge of Microsoft environments, networks, IT infrastructure, and incident management tools. We will especially value analytical capacity, autonomy in solving technical problems, and a clear orientation toward the client.

Additionally, we are looking for a professional eager to continue learning, who enjoys working in a team and wants to develop within a constantly evolving technology company. A proactive attitude, communication skills, and a commitment to continuous improvement will be key aspects to succeed in the position.

Pay & benefits

What you'll get

Opportunity for development and growth in a major long-term project
Good working environment & career plan

Joining this position means being part of a consolidated technology company, with a close-knit team and a work environment where professional development and continuous learning are a priority.

The company offers:

Permanent contract and a stable long-term project.
Participation in technological projects for clients in different sectors.
Career plan and real possibilities for professional growth.
Continuous training and access to new technologies.
Excellent working environment and a highly collaborative team.
Autonomy to assume responsibilities and evolve technically.
Joining a company in full expansion within the IT sector.

An ideal opportunity for professionals seeking stability, growth, and an environment to continue developing their technical knowledge.

The role

We are looking for an IT Technician Level 2 to join the support team of a growing technology company, providing technical assistance and incident resolution to clients and users. The selected person will participate in systems administration, remote and on-site support, as well as the continuous improvement of IT infrastructures and services.

What you'll do

Provide level 2 technical support to users and clients, guaranteeing an effective resolution of incidents.
Diagnose, analyze, and resolve problems related to systems, networks, computer equipment, and corporate applications.
Administer and maintain Windows, Microsoft 365, and Active Directory environments.
Manage and track incidents through ticketing tools, ensuring compliance with established service levels.
Participate in the installation, configuration, and maintenance of equipment, servers, and network devices.
Escalate complex incidents when necessary and collaborate with other technical teams for their resolution.
Perform monitoring tasks and preventive maintenance of IT infrastructures.
Prepare technical documentation and internal procedures.
Collaborate on technological improvement projects and the deployment of new solutions for clients.
Offer a close and high-quality service, contributing to the satisfaction of users and clients.

Hiring process

2 steps2 interviews

CV registration
Consultant contact
With a specialist Michael Page consultant
If they see that your experience and motivations fit the values and needs of a hiring company, they will contact you to start the selection process: they will learn about your expectations, answer your questions and help you prepare for each stage of the process.
Company interview
With a client company
If your application progresses, we will help you prepare for the interview with useful information about the company, its culture and what it looks for in a profile like yours.
Final stage and negotiation · With a client company

The final stages are set by the client company: Michael Page acts as an intermediary, and the interview and decision rest with the hiring company.
Support continues after the contract is signed.
Michael Page cannot support every candidate; registering and keeping your profile up to date opens the door to future processes.

About Michael Page España

Michael Page is a global recruitment consultancy and part of PageGroup, one of the world's leading professional recruitment firms. The company specializes in placing mid-to-senior level professionals across a wide range of sectors, including technology, engineering, finance, sales, and human resources. With a strong presence in Spain, Michael Page operates offices in major cities and offers services such as executive search, temporary staffing, and outsourcing solutions.

Industry: Staffing

In their own words

About the company & team

A company specialized in IT services, systems, and technological infrastructures, with a presence in Galicia and projects for clients in different sectors nationwide. The company stands out for its closeness to the client, its technical capacity, and its commitment to the professional growth of its teams, offering a dynamic environment to face varied technological challenges.

All open roles at Michael Page España