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This job advert was originally written in EL.
Flawless Greek: To write correctly, clearly, and with a friendly, everyday tone.
Very good English (B2+): Internal communication with the European team is done in English.
Social Media Savviness: To know how Instagram and TikTok work and to understand social media language.
Digital Comfort: To not be afraid of technology. We want you to have initial contact with AI tools (e.g., ChatGPT) and to learn new platforms easily.
Experience in Support / E-commerce: This will be valued, but if you have the right mindset, communication skills, and a desire to learn, a lack of experience is not a deal-breaker.
Organizational skills: To be able to manage many requests simultaneously.
Composure & Empathy: Every customer (even the most demanding or frustrated) deserves the same attention and politeness.
Access and training in Artificial Intelligence tools, working with cutting-edge technology such as Claude.
Stability in projects and real opportunities for professional growth.
Results orientation, monitoring projects through KPIs and the continuous pursuit of excellence.
Internal and external training to support your continuous learning and development.
Up to 50% discount on Natulim products.
Flexibility in the use of personal leave days, whenever you need them.
A new, dynamic team with an excellent working atmosphere, where people and their ideas have real value.
At Natulim, we are changing the way we clean by creating eco-friendly detergents without plastic or unnecessary chemicals. From laundry sheets to dishwasher tablets, our products dissolve completely and do not burden the planet. We started in Greece in 2025, we are growing fast, and we are looking for the person who will become our "voice," will care for our customers, and will help our community grow.
Community Communication: Answering questions and inquiries via email, Instagram DMs, Facebook, and telephone.
Social Media Monitoring: You monitor what is being written about us (tags, mentions, comments). You join the conversation with people, resolve inquiries, and build relationships of trust.
Influencer Coordination: You communicate with the micro-influencers and creators we collaborate with in Greece. You arrange the shipment of products (PR packages), check when posts will go live, and help them with whatever they need.
Smart Support with AI tools: You use artificial intelligence tools to create templates and better organize your work.
Logistics & Orders: You monitor the progress of parcels and resolve problems with cash on delivery or delays, in an open line with the logistics team.
Feedback to the team: You identify frequent complaints or customer suggestions and pass them to the team so we can continuously improve our products and services.
Direct collaboration: You work directly with the Country Manager of Greece, without intermediaries and unnecessary bureaucracy.
Natulim is a food company based in Barcelona, Spain, specializing in natural and healthy food products. The company operates primarily through e-commerce, with a strong focus on digital marketing and content creation to reach international audiences. With a team of around 50 employees, Natulim is a growing player in the health food niche, leveraging social media and video content to drive brand awareness and sales.
Natulim's Spain presence is centered in Barcelona, where all its operations and open roles are based. The company offers a dynamic, digital-first work environment with a strong emphasis on creative roles such as video editing, content creation, and social media management. For international professionals, Natulim provides opportunities to work in a multicultural setting, with roles specifically targeting Romanian-speaking candidates, indicating a diverse and international work culture.
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