Guest Experience Agent
This role involves managing guest inquiries, check-in/out processes, and ensuring high-quality personalized experiences.
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89,000+ live jobsPermanent contract
Per the ad.
Have the right to work in Spain
Palladium Hotel Group doesn't mention sponsorship in the ad.
Work in English
English is required, per the ad.
Work on-site in Pozuelo de Alarcón
No relocation package mentioned.
Have 5+ years of experience
Mid-level role.
University degree
“Grado en Informática, Ingeniería Informática o formación equivalente.” — per the ad.
This job was automatically translated to English.
At Palladium Hotel Group, we are driving one of the most significant technological transformations and are looking to hire an IT TMS Specialist specializing in CRS, Connectivity, and Commercialization modules to play a key role in the evolution of our technological ecosystem on SAP S/4HANA.
If you are passionate about SAP environments, complex integrations, and technology applied to the hotel sector, this could be a unique opportunity to be part of a strategic project with global impact. We are looking for a profile with the ability to combine technical knowledge and business vision, actively participating in the implementation, evolution, and optimization of solutions that support the distribution, commercialization, and operation of our hotels.
Your mission will be to assist in the implementation and support of the CRS, Connectivity, and Commercialization modules within the Tourism Management Suite platform (TMS forHOTELS) on SAP S/4HANA, ensuring their correct integration with the PMS, the ERP, and the rest of the group's strategic systems, contributing to the continuous improvement of our processes and supporting the growth of an international hotel company in full expansion.
If you want to be part of a pioneering project in the hotel sector and develop your career in one of the greatest technological challenges of the hospitality industry, we are looking for you!
Palladium Hotel Group is a Spanish hospitality company that owns and operates a portfolio of hotels and resorts, primarily in Spain and Italy. The group manages iconic lifestyle brands such as BLESS, Only YOU, Hard Rock Hotel Marbella, and its namesake Palladium Hotels, with a strong presence in Ibiza and Madrid. Their operations span luxury, lifestyle, and resort segments, with a focus on the Mediterranean leisure market.
In Spain, the group is headquartered in Ibiza and has a significant operational footprint in Madrid, with additional properties in Peñíscola and Marbella. For international professionals, the group offers a multicultural, service-oriented work environment across its Spanish properties, with roles ranging from hotel operations and F&B to corporate functions like finance, HR, and legal. They actively recruit internationally, with English commonly used in many corporate and hotel roles, and offer opportunities for career growth within a fast-expanding hospitality group.
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