Guest Experience Agent
Palladium Hotel Group3d ago
This role involves managing guest inquiries, check-in/out processes, and ensuring high-quality personalized experiences.
MadridNo Spanish needed
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85,000+ live jobsInternship - Corporate Offices Ibiza - HR Personnel Administration
On-site in Ibiza·Full-time·Added 29 days ago
Still open when we checked on 1 Oct
Palladium Hotel Group
14 open roles
Overview
Job details
€550 a month
Gross, as stated in the ad.
Full-time
Per the ad.
Requirements
Have the right to work in Spain
Palladium Hotel Group doesn't mention sponsorship in the ad.
Work in English
English is required, per the ad.
Work on-site in Ibiza
No relocation package mentioned.
University degree
“Estar cursando último curso de grado o máster (ADE, Relaciones Laborales o similar).” — per the ad.
Skills
This job was automatically translated to English.
Pay & benefits
What you'll get
- Enrollment in Social Security.
- Pocket Money (€550 gross/month) + Accommodation + Full board.
- Employee discounts at group hotels of up to 50%.
- 30% discount on Dining (within the group's themed restaurants).
- Access to the Palladium Benefits platform.
The role
Do you want to start your professional career in the hotel sector? You are one step closer to your goal!
At Palladium Hotel Group you will have the opportunity to develop in the HR Administration Department of our Corporate Headquarters in Ibiza.
If you have enthusiasm for learning, a passion for the profession, and a positive attitude to start growing with us, begin your professional career at Palladium Hotel Group.
What you'll do
- Helping to send communications in the event of workplace accidents, through Delta@.
- Support in communicating labor movements to employees, prepared as appropriate and in a timely manner, as well as severance payments, through Certific@.
- Support in the preparation of employee severance payments. - Assistance in the contribution of extra-salary payments, as well as any incident that may affect the payroll.
- Being up to date with current labor legislation and upcoming laws or regulations.
- Providing support in the management of labor disputes (lawsuits, trials, collective conflicts, conciliations, arbitrations, etc.), as well as the appropriate mediations in courts.
Profile requirements:
- Opportunity to sign a collaboration agreement
- High level of English.
- Being in the final year of a degree or master's degree (Business Administration, Labor Relations, or similar).
- Motivation and a willingness to learn.
About Palladium Hotel Group
Palladium Hotel Group is a Spanish hospitality company that owns and operates a portfolio of hotels and resorts, primarily in Spain and Italy. The group manages iconic lifestyle brands such as BLESS, Only YOU, Hard Rock Hotel Marbella, and its namesake Palladium Hotels, with a strong presence in Ibiza and Madrid. Their operations span luxury, lifestyle, and resort segments, with a focus on the Mediterranean leisure market.
In Spain, the group is headquartered in Ibiza and has a significant operational footprint in Madrid, with additional properties in Peñíscola and Marbella. For international professionals, the group offers a multicultural, service-oriented work environment across its Spanish properties, with roles ranging from hotel operations and F&B to corporate functions like finance, HR, and legal. They actively recruit internationally, with English commonly used in many corporate and hotel roles, and offer opportunities for career growth within a fast-expanding hospitality group.
- Industry
- Hospitality
- Founded
- 1956
- Employees
- 5,000–10,000
- Headquarters
- Ibiza, Spain
- In Spain
- Ibiza, Madrid, Peñíscola and 1 more
- Website
- palladiumhotelgroup.com
Good to know if you are moving
- The group's corporate language is Spanish, but English is widely used in corporate roles and many hotel operations, especially in international brands like Hard Rock Hotel.
- Spain's hospitality sector is heavily regulated, and the group provides full legal contracts and social security coverage, which is standard for permanent roles.
- The group operates in popular expat destinations such as Ibiza and Marbella, offering a lifestyle that attracts many international professionals.
- Many roles, especially in hotels, are customer-facing and require Spanish proficiency, but corporate and management positions may be more accessible for non-Spanish speakers.
- The group has a clear internal career path, with opportunities to move between its different brands and properties in Spain and Mexico.
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