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Telephone Agent (Catalan + English C1)

On-site in Barcelona·Part-time·Added 7 days ago (last checked 15 Oct)

Agency
Randstad España

5392 open roles

Overview

Salary
€9.72 an hour
Work mode
On-site, Barcelona
Contract
Fixed-term contract, part-time hours
Spanish
Fluent
English
Required
Other languages
Catalan
Education
Upper secondary (Bachillerato)

Visa options

  • The ad doesn’t mention sponsorship

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

Find jobs with visa support

Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • Availability to start training on 03/11/2026
  • High School Diploma or equivalent is essential)

*ESSENTIAL Bilingual level in Spanish and Catalan; a test will be conducted.

  • ESSENTIAL C1 Level OF ENGLISH
  • ESSENTIAL Experience in customer service within the contact center sector.
  • Keyboard agility.

Pay & benefits

What you'll get

MORNING SHIFT 9AM-4PM

FULL-TIME SHIFT 11AM-8PM

  • Salary of 9.72 gross euros/hour + language bonus
  • Training provided by the company is PAID.
  • Temporary contract through RANDSTAD EMPLEO ETT, with a real possibility of transitioning to the company.
  • Very good work environment, highlighting collaboration and camaraderie among our staff.
  • Opportunity for growth and development within the company.

-Workplace: Glòries Area

The role

Do you have experience as a call center agent? Are you passionate about customer service? Do you consider yourself proactive, resourceful, and able to identify customer needs?

Randstad has the perfect opportunity for you!

What you'll do

Effective attention and resolution of customer incidents, inquiries, and doubts regarding everything related to the purchasing process.

Hiring process

2 steps1 interview
  1. Apply to the job

  2. Under review · With a Randstad consultant

  3. Shortlisted

  4. Consultant contact

    With a Randstad consultant

    One of our consultants will review your application and contact you about the next steps.

  5. Company decision

    With a client company

    Randstad acts as an intermediary connecting candidates with companies; in some cases final handling of profiles and the decision on whom to contact rest solely with the company.

  • The final stages are set by the client company: final handling of profiles and the decision on whom to contact rest solely with the company.
  • Randstad does not publish timescales; your application status may not change because of the high volume of applications or because the company manages its own timings.
  • The published statuses only go as far as shortlisting: Randstad does not detail later interviews or assessments.

About Randstad España

Randstad España is the Spanish branch of Randstad N.V., a global leader in human resources and staffing solutions. The company provides a wide range of workforce solutions, including temporary and permanent placement, recruitment process outsourcing, and HR consulting. With a strong presence in Spain, Randstad España connects thousands of professionals with job opportunities across various sectors, including industrial, technical, and customer service roles.

For international professionals, Randstad España offers a gateway to the Spanish job market, with numerous openings in technical maintenance, customer service, and administrative roles. The company values diversity and inclusion, and its extensive network of offices across Spain ensures support for candidates seeking employment in different regions. Randstad's global reach and local expertise make it a reliable partner for those looking to relocate and work in Spain.

Industry
Staffing
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