Customer Service Agent (Basque + English)

Remote, Bilbao·Part-time·Added 12 days ago

Randstad España

6343 open roles

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Overview

Job details

€9.72 an hour
Gross, as stated in the ad.
Fixed-term contract
Part-time hours.
Fully remote
Per the ad.

Requirements

Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work in English
English is required, per the ad.
Basque
The ad asks for Basque, or counts it in your favour.

This job was automatically translated to English.

Requirements

Languages

C1 LEVEL BASQUE + C1 ENGLISH ESSENTIAL

The role

Do you have experience as a call center agent? Are you passionate about customer service? Do you consider yourself proactive, resourceful, and able to identify customer needs?

At Randstad, we have the perfect opportunity for you!

What you'll do

Handling customer service inquiries via chat, resolving incidents, and addressing queries and doubts.
Handling calls to resolve any type of inquiry or complaint.
Administrative tasks.
Customer follow-up and support.
Meeting the quality requirements and parameters set by the company.

Requirements

Immediate incorporation once training is completed

Skills with office tools.
Keyboard agility.
Good spelling skills.
Ability to learn.
Goal-oriented
Teamwork.

Benefits and conditions

*Hybrid and paid training

*Contract 3 months.

*Work shifts 30h/week

*100% ONLINE Work

As this is a position oriented towards the distribution of financial/insurance products, and in compliance with current regulations (Royal Decree-law 3/2020, of February 4), the selected person must meet the criteria for commercial and professional honorability required by law (absence of serious or very serious administrative sanctions in financial/insurance matters and criminal offenses linked to the exercise of these activities). Accreditation will be formalized through the signing of a responsible declaration at the time of hiring.

Hiring process

2 steps1 interview

Inscripción en la oferta
En revisión · With a consultor/a de Randstad
Preseleccionado
Contacto del consultor/a
With a consultor/a de Randstad
Uno de nuestros consultores revisará tu solicitud y se pondrá en contacto contigo para los siguientes pasos.
Gestión final de la empresa
With an empresa cliente
Randstad actúa como intermediario para conectar candidatos con empresas; en algunos casos la gestión final de los perfiles y la decisión de a quién contactar dependen exclusivamente de la empresa.

Las fases finales las define la empresa cliente: la gestión final de los perfiles y la decisión de a quién contactar dependen exclusivamente de la empresa.
Randstad no publica plazos; el estado de la candidatura puede no cambiar por el alto volumen de inscripciones o porque la empresa gestiona sus propios tiempos.
Los estados publicados llegan solo hasta la preselección: Randstad no detalla entrevistas ni pruebas posteriores.

About Randstad España

Randstad España is the Spanish branch of Randstad N.V., a global leader in human resources and staffing solutions. The company provides a wide range of workforce solutions, including temporary and permanent placement, recruitment process outsourcing, and HR consulting. With a strong presence in Spain, Randstad España connects thousands of professionals with job opportunities across various sectors, including industrial, technical, and customer service roles.

For international professionals, Randstad España offers a gateway to the Spanish job market, with numerous openings in technical maintenance, customer service, and administrative roles. The company values diversity and inclusion, and its extensive network of offices across Spain ensures support for candidates seeking employment in different regions. Randstad's global reach and local expertise make it a reliable partner for those looking to relocate and work in Spain.

Industry: Staffing
Website: randstad.es

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