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The English-language job board for Spain
Overview
Job details
Fixed-term contract
Per the ad.
Requirements
Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Arabic
The ad asks for Arabic, or counts it in your favour.
Work on-site in Bilbao
No relocation package mentioned.
Have 2+ years of experience
Junior-level role.
Vocational training (FP Grado Medio)
“Formación académica y/o profesional de grado medio en administración o equivalente o, en su defecto, con conocimientos adquiridos en el desempeño de su profesión con una experiencia en el sector equiparable a la formación.” — per the ad.
This job was automatically translated to English.
Requirements
What we're looking for
- Intermediate degree academic and/or professional training in administration or equivalent or, failing that, with knowledge acquired in the performance of their profession with experience in the sector comparable to the training.
- Knowledge of IT, Office suite, Excel, and databases
- Minimum of 2 years of experience in a telephone or direct customer service position.
- Commitment.
- Adaptability to Change.
- Teamwork.
- Planning and organization.
- Relational and communication skills.
- Capacity for proactivity and initiative.
- Capacity for empathy.
Nice to have
- To have been part of CEAR as a volunteer or worker.
- Work experience in the third sector.
- Disability certificate equal to or greater than 33%
- More than 2 years of experience working with foreign nationals.
- Languages: English and/or French C1.
- Knowledge of: Arabic.
- Training in Gender Equality.
The role
Answer calls, control access, and receive both suppliers, visitors, and external personnel, in order to guarantee excellent personal and telephone attention to all people arriving at or contacting our offices. Reporting directly to the Area Manager
What you'll do
- Answer the telephone switchboard.
- Control access to the office and directly assist the public requesting
- information, providing the required guidance and vouchers when required
- Collect the needs for office materials, cleaning supplies, and other consumables, and manage the purchase of these materials if applicable
- Manage the courier service and distribute mail (certified letters, burofax, etc.) as well as the collection and delivery of documentation between offices.
- Collect and register invoices and delivery notes for purchases made and services contracted, if applicable
- Manage some of the Organization's corporate email accounts if applicable
- Ensure that common areas are always in an adequate state for use and collect and communicate breakdowns and maintenance needs to the competent area when required.
- Participate with the purchasing and real estate area in the monitoring of transfers and
- moves; when required.
- Support the management of corporate travel, when required.
- Manage the agenda of the intervention and legal teams and request interpreters for that area, when required
- Register the loan of common computers, projectors, and other
- fixed assets when required.
How you'll work
- Type of working day: FULL-TIME
- Schedule: Monday To Friday from 9:00 to 16:00
- Start date: 13/10/2026 to 19/10/2026
- Type of contract: Temporary (replacement)
- Remuneration according to salary scales and the Social Intervention Agreement of Bizkaia
- 32 working days of vacation (proportional to the start date).
- Social benefit: CUIDA(R) Program: CUIDA(R): package of free or partially discounted services, focused on physical well-being, emotional health (psychology sessions, physiology, dental plan, nutritional counseling, among others); for workers and beneficiaries
- Workplace: Bilbao
- Code: 050/261121029/26_0046_S_04
About CEAR
CEAR (Comisión Española de Ayuda al Refugiado) is a Spanish NGO founded in 1979 that defends the right to asylum and supports refugees, stateless persons, and vulnerable migrants. It operates across Spain with reception centers, legal aid, and integration programs, and is a key participant in the Spanish asylum system.
- Industry
- Non-profit
- Founded
- 1979
- Employees
- 500–1,000
- Headquarters
- Madrid, Spain
- In Spain
- Madrid, Barcelona, Seville and 31 more
- Website
- cear.es
Good to know if you are moving
- CEAR is a Spanish NGO with offices and reception centers across Spain, including in Madrid, Barcelona, Seville, and Málaga.
- The organization offers roles in legal aid, social intervention, and reception services, often requiring Spanish language proficiency.
- CEAR participates in the Spanish asylum system, providing a meaningful work environment for those interested in refugee and migrant rights.
- Job opportunities are listed on their careers site, with positions in various Spanish cities, and they emphasize equal opportunities in hiring.
In their own words
Additional information
“At CEAR, we work from a firm commitment to equal opportunities, diversity, and non-discrimination, promoting safe, inclusive, and respectful work environments for all people. We reject any form of discrimination based on gender, gender identity and expression, sexual orientation, origin, age, disability, religion, or other personal or social conditions. With a vision centered on building a more just and respectful society"
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