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87,000+ live jobsOn-site in Madrid·Part-time·Added 6 days ago (last checked 8 Oct)
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Not a refusal, but not a yes. Worth asking in your first message.
This job advert was originally written in Spanish.
Requirements:
Degree in economics, business administration, statistics, or similar fields, either in
their final year or recently graduated.
Data skills, common sense, and attention to detail.
- Good communication skills.
Strong ability to learn.
- Advanced knowledge of Microsoft Office: PowerPoint and Excel.
Vacancy 1: M-F from 09:30 to 14:30 (25h per week)
Vacancy 2: M-F from 08:00 to 13:00 (25h per week)
Desired start date: ASAP
Duration: 6 months of internship + possibility of extension
Paid internship.
Mission:
An exciting challenge that will allow you to understand the customer experience when they access one of our offices, offer the customer a welcoming experience that positively reflects the ING image, and help them transition their in-office experience to the digital world
Main duties:
Reception of clients in the office, directing them to the appropriate area according to their needs: cashiers, self-service stations, or desks
Assisting customers at self-service stations
Helping them perform basic operations: transfers, card PIN inquiries, direct debit returns, printing statements and certificates…etc.
Providing information about our products and services
Assistance for digitalization: by helping them perform basic operations and showing them the different functionalities that the client has access to through our web/app
Assisting customers at our ATMs with deposits and withdrawals
The combination of these functions, along with the completion of existing training programs for office managers, will provide interns with extensive knowledge of bank office activities, the main financial products and services (investment products, mortgages and loans, insurance, current accounts…etc.), as well as everything related to the customer experience
Interns will always have a reference “mentor” in the office who will assist them with their main functions, as well as with the completion of training courses.
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Randstad España is the Spanish branch of Randstad N.V., a global leader in human resources and staffing solutions. The company provides a wide range of workforce solutions, including temporary and permanent placement, recruitment process outsourcing, and HR consulting. With a strong presence in Spain, Randstad España connects thousands of professionals with job opportunities across various sectors, including industrial, technical, and customer service roles.
For international professionals, Randstad España offers a gateway to the Spanish job market, with numerous openings in technical maintenance, customer service, and administrative roles. The company values diversity and inclusion, and its extensive network of offices across Spain ensures support for candidates seeking employment in different regions. Randstad's global reach and local expertise make it a reliable partner for those looking to relocate and work in Spain.
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