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87,000+ live jobsHybrid in San Sebastián de los Reyes·Full-time·Added 2 days ago
Still open when we checked on 8 Oct
6029 open roles
€25,000 - €29,000 a year
Gross, as stated in the ad.
About €1,650 - €1,870 a month after tax.
Permanent contract
Full-time.
Hybrid
Office and home days — the ad has the split.
Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work in English
English is required, per the ad.
Be near San Sebastián de los Reyes for hybrid days
No relocation package mentioned.
Have 3+ years of experience
Mid-level role.
University degree
“Grado Universitario en Administración y Dirección de Empresas (ADE), Economía, Comercio Internacional, Marketing o titulaciones afines” — per the ad.
This job advert was originally written in Spanish.
Professional Experience:
3 to 5 years of experience in B2B Customer Service positions, Sales Support (Sales Operations / Sales Support), Account Management (Key Account Support), or Commercial Administration[cite: 1, 2].
Experience coordinating tasks with clients, incident resolution (escalations), and monitoring of service level agreements (SLAs)[cite: 1, 2].
Education:
Languages:
Systems and Digital Tools:
Regular use of CRM / Ticketing systems such as Salesforce, Freshdesk, or equivalent customer management environments[cite: 1, 2].
Proficiency in Microsoft Office / Google Workspace (especially advanced Excel for managing price matrices, templates, and worksheets)[cite: 1, 2].
Key Competencies:
B2B customer orientation and service vocation: Ability to build trust, resolve conflicts with diplomacy, and ensure customer satisfaction.
Commercial vision and administrative rigor: Ability to manage contracts, budgets, technical offers, and price reviews (CPI) with precision.
Internal communication capability: Agility to coordinate with key departments (Sales, Finance, Legal, Sales Administration, Shared Service Centers).
University Degree in Business Administration and Management (ADE), Economics, International Trade, Marketing, or related degrees[cite: 1, 2].
Advanced English (minimum B2/C1 level): Essential for daily communication with European regional teams, cross-functional projects, and document management[cite: 1, 2].
Local language: Native or very advanced fluency for fluid interaction with local clients, the distributor network, and the sales force[cite: 1, 2].
Competitive compensation package (Fixed Salary + Social Benefits).
Continuous professional development in digital environments and cutting-edge tools (Salesforce, SAP S/4HANA, PowerBI).
Do you have experience in B2B customer service, commercial management, and operational support? Are you passionate about building trusting relationships with clients, optimizing sales processes, and guaranteeing excellence in service? At Randstad Professionals, we are selecting a Customer Service & Commercial Specialist to join a leading multinational company.
B2B Client Management and Interrelation: Acting as the main point of contact for the resolution of complex incidents, guaranteeing high customer satisfaction and compliance with Service Level Agreements (SLAs).
Commercial Management Support: Preparation of commercial and technical proposals, maintenance of price matrices (CPI), and preparation of service presentations.
Contractual and Document Management: Review of commercial contracts, validation of conditions, onboarding of new clients, and coordination of digital signatures.
Sales and Fleet Administration: Maintenance of master databases (Fleetbridge, SAP), monitoring of special billing, and resolution of claims.
Permanent contract directly with the multinational client company.
Flexible working modality and an excellent work environment.
Apply to the job
Under review · With a Randstad consultant
Shortlisted
Consultant contact
With a Randstad consultant
One of our consultants will review your application and contact you about the next steps.
Company decision
With a client company
Randstad acts as an intermediary connecting candidates with companies; in some cases final handling of profiles and the decision on whom to contact rest solely with the company.
Randstad España is the Spanish branch of Randstad N.V., a global leader in human resources and staffing solutions. The company provides a wide range of workforce solutions, including temporary and permanent placement, recruitment process outsourcing, and HR consulting. With a strong presence in Spain, Randstad España connects thousands of professionals with job opportunities across various sectors, including industrial, technical, and customer service roles.
For international professionals, Randstad España offers a gateway to the Spanish job market, with numerous openings in technical maintenance, customer service, and administrative roles. The company values diversity and inclusion, and its extensive network of offices across Spain ensures support for candidates seeking employment in different regions. Randstad's global reach and local expertise make it a reliable partner for those looking to relocate and work in Spain.
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