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German Call Center Agent (C2 minimum)

On-site in València·Full-time·Added 2 months ago (last checked 29 Oct)

Agency

Randstad España

5893 open roles

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Our summary

Salary: €20,000 - €23,000 a year
About €1,450 - €1,520 a month after tax.
Hours: Includes weekends
Work mode: On-site, València
Contract: Permanent, full-time hours
Spanish: Expected (ad in Spanish)
English: Required
Other languages: German

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The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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This job advert was originally written in Spanish.

Requirements

What we're looking for

Languages: Native-level or C2 German is essential. Minimum B2 English (required to complete the initial training).

Phone experience with clients. Teleoperator

Work mode and availability: Physical presence is mandatory at the workplace (100% on-site position). Availability to work shifts from Monday to Saturday, 9:00 AM to 6:00 PM.

Initial training: Full availability to complete 1 week of paid initial training (taught in English).

Valuable knowledge: Previous knowledge or work experience in the automotive sector will be highly valued for resolving customer queries.

Skills: Good communication skills, customer orientation, dynamism, and proficiency in using computer tools.

Pay & benefits

What you'll get

Competitive salary: Between 20,000

-23,000
gross per year.

Work schedule: Monday to Saturday, from 9:00 AM to 11:00 PM. 39 hours per week.

Training provided by the company: 1 week of paid initial training (taught in English) to prepare you before you start.

Work environment: 100% on-site role in a multicultural, dynamic team with an excellent working atmosphere.

Professional development: Opportunity to gain experience in a stable project in the automotive sector.

The role

Do you have native-level or C2 German and a B2 level of English?

Do you have experience in customer service over the phone?

Do you have experience or knowledge in the automotive sector? At Randstad, we are looking for Telephone Operators to join an on-site project providing technical phone support. We offer 1 week of initial training (delivered in English) at the company's expense. Sign up!

What you'll do

Customer service and query resolution: Telephone support for customers to answer frequently asked questions, general queries, and information about products and services in the automotive sector.

Multilingual support: Management and responses in German (native/C2 level) for customer service, and use of English (minimum B2) for internal training and job tools.

Hiring process

2 steps1 interview

Apply to the job
Under review · With a Randstad consultant
Shortlisted
Consultant contact
With a Randstad consultant
One of our consultants will review your application and contact you about the next steps.
Company decision
With a client company
Randstad acts as an intermediary connecting candidates with companies; in some cases final handling of profiles and the decision on whom to contact rest solely with the company.

The final stages are set by the client company: final handling of profiles and the decision on whom to contact rest solely with the company.
Randstad does not publish timescales; your application status may not change because of the high volume of applications or because the company manages its own timings.
The published statuses only go as far as shortlisting: Randstad does not detail later interviews or assessments.

About Randstad España

Randstad España is the Spanish branch of Randstad N.V., a global leader in human resources and staffing solutions. The company provides a wide range of workforce solutions, including temporary and permanent placement, recruitment process outsourcing, and HR consulting. With a strong presence in Spain, Randstad España connects thousands of professionals with job opportunities across various sectors, including industrial, technical, and customer service roles.

For international professionals, Randstad España offers a gateway to the Spanish job market, with numerous openings in technical maintenance, customer service, and administrative roles. The company values diversity and inclusion, and its extensive network of offices across Spain ensures support for candidates seeking employment in different regions. Randstad's global reach and local expertise make it a reliable partner for those looking to relocate and work in Spain.