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Broker Client Manager

On-site in Madrid·Full-time·Added 9 days ago (last checked 29 Oct)

Agency

Randstad España

6191 open roles

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Our summary

Salary: €22,000 - €29,000 a year
About €1,500 - €1,870 a month after tax.
Hours: Jornada intensiva in summer
Work mode: On-site, Madrid
Contract: Fixed-term, full-time hours
Education: Higher vocational training (FP Grado Superior)
Benefits: Private health insurance, life insurance, meal vouchers

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This job advert was originally written in Spanish.

Pay & benefits

What you'll get

Full-time and long-term replacement contract through Mapfre.
Summer intensive schedule.
Meal allowance, childcare vouchers, and discounts on insurance for employees.
A wide range of social benefits: health insurance, life insurance, training assistance, pension plan, etc.
The opportunity to participate in volunteer projects.
A flexible and agile environment where you will learn and contribute with a team of excellent professionals from all over the world.
Global growth and development opportunities.

The role

At Randstad, we are looking to select a Broker Manager to join Mapfre España, at its Madrid offices (C/ General Perón, 40), through a long-term replacement contract for IT sick leave.

What you'll do

What will you do?

Mission

The main mission of the Client Manager will be to offer the highest level of quality and speed in commercial and administrative management to the Broker network. To this end, they will carry out sales and after-sales advisory for the products offered by MAPFRE, together with the Commercial Technician and the Office Director.

The Broker Manager is a key position in broker loyalty by actively collaborating in the maintenance and management of their portfolio, collaborating in the achievement of the broker office's objectives.

The main duties of the position will be:

Support the Commercial Technicians in commercial management for brokers.
Facilitate broker loyalty by providing the highest level of speed and quality when resolving their requests.
Communicate cross-selling opportunities applicable to the broker's potential clients.
Handle recurring requests arising from the SGC and SGO systems with their various contacts.
Provide administrative support to the broker office.
Make regular visits to brokers to improve their understanding of Mapfre products and tools.
Keep their knowledge of products and tools up to date to optimize their professional activities.
Comply with the institutional and organizational principles of the Mapfre group.
Facilitate periodic reporting of commercial or administrative activities to ensure management transparency.
Use commercially the tools established by Mapfre.

Requirements

What knowledge and experience will be considered?

Education and knowledge

University degree or higher-level vocational training (FP).

Experience

Previous experience in similar functions is required.

If you are a person with a customer orientation, initiative, commitment, and you like working towards objectives, this is your opportunity!

Hiring process

2 steps1 interview

Apply to the job
Under review · With a Randstad consultant
Shortlisted
Consultant contact
With a Randstad consultant
One of our consultants will review your application and contact you about the next steps.
Company decision
With a client company
Randstad acts as an intermediary connecting candidates with companies; in some cases final handling of profiles and the decision on whom to contact rest solely with the company.

The final stages are set by the client company: final handling of profiles and the decision on whom to contact rest solely with the company.
Randstad does not publish timescales; your application status may not change because of the high volume of applications or because the company manages its own timings.
The published statuses only go as far as shortlisting: Randstad does not detail later interviews or assessments.

About Randstad España

Randstad España is the Spanish branch of Randstad N.V., a global leader in human resources and staffing solutions. The company provides a wide range of workforce solutions, including temporary and permanent placement, recruitment process outsourcing, and HR consulting. With a strong presence in Spain, Randstad España connects thousands of professionals with job opportunities across various sectors, including industrial, technical, and customer service roles.

For international professionals, Randstad España offers a gateway to the Spanish job market, with numerous openings in technical maintenance, customer service, and administrative roles. The company values diversity and inclusion, and its extensive network of offices across Spain ensures support for candidates seeking employment in different regions. Randstad's global reach and local expertise make it a reliable partner for those looking to relocate and work in Spain.