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Telephone Banking Sales Technician (Disability Certificate Required)

On-site in Barcelona·Full-time·Added 4 days ago (last checked 26 Oct)

Agency

Randstad España

6054 open roles

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Our summary

Hours: Jornada intensiva on Fridays · Split day (jornada partida)
Work mode: On-site, Barcelona
Contract: Permanent, full-time hours
Spanish: Fluent
Other languages: Catalan
Education: Higher vocational training (FP Grado Superior)

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Skills

Mifid II

This job advert was originally written in Spanish.

Pay & benefits

What you'll get

Contract: Permanent contract from day one, directly with the banking entity.

Training: Ongoing training plan provided by the company, including preparation for and obtaining official professional certifications (MiFID II, LCCI, etc.).

Compensation and Benefits: Attractive social benefits package and real opportunities for internal professional growth.

The role

Are you looking to make the leap into the financial sector and develop yourself in a constantly growing organization? We are looking for a Telephone Banking Commercial Technician to join a dynamic team in Barcelona. If you have a passion for customer service, an interest in the banking environment, and a desire to obtain officially recognized certifications, this opportunity is for you!

What you'll do

Assist members and customers through various non-face-to-face channels (phone, email, and social media).

Manage and process various financial products and services of the organization.

Resolve incidents and operational inquiries efficiently and with a focus on quality.

Advise and proactively propose new services tailored to customer needs.

How you'll work

Working Hours: Monday to Thursday with a split shift (9:00 AM to 6:00 PM). Alternating Fridays with a continuous shift (8:00 AM to 3:00 PM or 11:00 AM to 6:00 PM).

Requirements

Possession of a disability certificate of 33% or higher (essential).

Education: Higher Degree in Administration and Finance, or a University Degree in Business Administration, Economics, or a related field.

Experience: Previous experience in the banking, insurance, credit, or customer service sector is valued.

Languages: Bilingual proficiency in Spanish and Catalan (oral and written). A B2 level of English is valued.

Profile: Strong commercial aptitude, focus on customer satisfaction, and a clear desire to build a stable career in commercial banking.

Benefits and conditions

Location: Barcelona (La Maquinista area), with excellent public transport connections and easy parking.

Hiring process

2 steps1 interview

Apply to the job
Under review · With a Randstad consultant
Shortlisted
Consultant contact
With a Randstad consultant
One of our consultants will review your application and contact you about the next steps.
Company decision
With a client company
Randstad acts as an intermediary connecting candidates with companies; in some cases final handling of profiles and the decision on whom to contact rest solely with the company.

The final stages are set by the client company: final handling of profiles and the decision on whom to contact rest solely with the company.
Randstad does not publish timescales; your application status may not change because of the high volume of applications or because the company manages its own timings.
The published statuses only go as far as shortlisting: Randstad does not detail later interviews or assessments.

About Randstad España

Randstad España is the Spanish branch of Randstad N.V., a global leader in human resources and staffing solutions. The company provides a wide range of workforce solutions, including temporary and permanent placement, recruitment process outsourcing, and HR consulting. With a strong presence in Spain, Randstad España connects thousands of professionals with job opportunities across various sectors, including industrial, technical, and customer service roles.

For international professionals, Randstad España offers a gateway to the Spanish job market, with numerous openings in technical maintenance, customer service, and administrative roles. The company values diversity and inclusion, and its extensive network of offices across Spain ensures support for candidates seeking employment in different regions. Randstad's global reach and local expertise make it a reliable partner for those looking to relocate and work in Spain.