The English-language job board for Spain

Telecommunications Operations Technician

On-site in Madrid·Added 24 days ago

Redeia

46 open roles

Apply

Overview

Requirements

Have the right to work in Spain
Redeia doesn't mention sponsorship in the ad.
Work in English
English is required, per the ad.
Work on-site in Madrid
No relocation package mentioned.
Vocational training (FP Grado Medio)
“Formación profesional de grado superior o de grado medio con suficiente experiencia profesional y acreditados conocimientos o grado en telecomunicaciones (telemática o comunicaciones).” — per the ad.

This job was automatically translated to English.

Pay & benefits

What you'll get

A stable, quality job, where employability and functional mobility are key drivers for professional growth and development.
An environment that promotes diversity and equality.
Work-life balance, with different conciliation measures available to you.
A fair and competitive compensation model, aimed at reducing the pay gap between men and women and promoting equal opportunities.
A key project for the future within the sector. We look forward to having you on board to make it happen!.

Our main commitments
At Redeia we celebrate talent and diversity and are committed to an inclusive culture, where our employees work to generate value for society and improve people's lives, true to our ethical values: respect, integrity, and sustainability. We consider it essential to promote a quality work environment based on ethical behavior, respect, diversity, and equal opportunities. This commitment is integrated into our corporate culture and internal company policies. Are you going to miss the opportunity to develop with us? Come and meet us!

Requirements

Nice to have

Valuable certifications: CCNP/CCIE/ITIL.

Languages

English level (B2).

The role

What you'll do

To guarantee the continuity of Red Eléctrica's telecommunications services through the telecommunications network Management Systems and the establishment of new services, as well as to control, supervise, and monitor all activities with an impact on the telecommunications network.

1. To perform the operation and management of the telecommunications network, through the diagnosis and resolution of incidents in real time, as well as the commissioning of new equipment and services, as part of the Telecommunications Supervision Center (NOC) team.

1.1. To attend to and perform permanent monitoring of incidents in telecommunications services, both for our own and for third parties.
1.2. To perform and manage the operation of the telecommunications network.
1.3. To resolve incidents related to the telecommunications services supported on the Red Eléctrica network, monitoring the actions carried out at the demarcations, as well as registering and controlling said incidents, integrating them with the operation of the electrical system.
1.4. To analyze in detail the impact and potential risks regarding interventions in the telecommunications network, as well as incidents that occur, providing the most suitable solutions for each case.
1.5. To perform remote management of equipment and circuits to restore affected telecommunications services.
1.6. To coordinate the commissioning and integration of new equipment into the telecommunications network.
1.7. To authorize or deny internal or external works with an impact on telecommunications services.
1.8 To participate in the on-call shift, being available one week per month outside of working hours to attend to emergencies and guarantee network operability.

2. To perform, together with other technical teams, the planning and execution of projects related to the telecommunications network.

2.1. To perform and manage the technical and data maintenance of the information, supervision, and real-time management systems of the CST, as well as any functionality expansions or improvements that are deemed appropriate.
2.2. To evaluate, control, and monitor the quality of telecommunications services.
2.3. To monitor new telecommunications installation projects, ensuring compliance with telecommunications service quality and current regulations.
2.4. To carry out studies and reports on telecommunications network improvements aimed at optimizing the quality of telecommunications services.

3. To implement telecommunications services and participate in innovative solutions to improve network efficiency and security.
3.1. To receive requests for the establishment of new services.
3.2. To analyze the resources necessary for the establishment of the requested telecommunications services.
3.3. To perform remote configuration of circuits and services through the CST management systems.
3.4. To perform the registration and updating of information regarding established circuits and services.
3.5 Optimization/Testing of innovative solutions of new technologies.

Requirements

Higher or intermediate vocational training with sufficient professional experience and accredited knowledge, or a degree in telecommunications (telematics or communications).
Proven experience in Network Operations Centers (NOC), in the resolution of incidents on Telecommunications services, in the Operation and Supervision of transmission equipment with MPLS and DWDM Technologies, IP Equipment (Configuration, Operation, and incident resolution): Level 2 (Ethernet Switching, VPLS, VLANs) and Level 3 (Routing OSPF, BGP, RIP, QoS), in network analysis and supervision tools (SolarWinds, HP-Openview), security equipment (configuration and operation): Firewalls (Fortinet, Palo Alto, Checkpoint, Nozomi) and Authentication Systems (Radius, TACACS+), and in the Operation and Supervision of VoIP telephony systems (Alcatel-Lucent).
Control of critical situations, teamwork, and customer orientation.
Availability to be on call.

About Redeia

Redeia (formerly Red Eléctrica de España) is a Spanish energy infrastructure group that operates as the transmission system operator (TSO) for Spain's electricity grid and also manages the national telecommunications network. The company is a global leader in its niche, with a significant international presence in Latin America and other regions, and is a key player in the energy transition, focusing on renewable energy integration and grid digitalization.

In Spain, Redeia is headquartered in Madrid and has a strong national presence, with offices in major cities. The company is known for its stable, long-term employment and its role as a strategic national infrastructure operator. For international professionals, Redeia offers opportunities in engineering, IT, and corporate roles, with a work culture that values technical excellence and professional development, though Spanish language proficiency is often important for many positions.

Industry: Energy Infrastructure
Founded: 1985
Employees: 5,000
Headquarters: Madrid, Spain
In Spain: Madrid
Website: redeia.es

Good to know if you are moving

Redeia is a Spanish state-owned company, offering stable, long-term employment in a strategic national infrastructure sector.
The company is a global leader in its niche, with operations in Latin America, providing international exposure and career opportunities.
While many roles are in Spanish, there are opportunities for international professionals, especially in engineering and IT, where English may be used.
The company is actively involved in the energy transition, making it a relevant employer for professionals in the renewable energy and grid digitalization fields.
Madrid is the primary hub, offering a high quality of life and a well-connected international environment.

In their own words

About the company & team

Do you want to be part of the leading company in the energy sector?
If you are motivated by the challenge of the energy transition in Spain and want to be part of it, are you up for the challenge?

Why Redeia?
We were born as the world's first TSO. Today we are a global manager of essential electricity and telecommunications infrastructure and protagonists of the ecological and digital transformation. Redeia's identity reflects our true core: the network. A network composed of five brands, more than 2,100 professionals, and millions of people united by the value of the essential.
Our purpose: to guarantee electricity supply and connectivity, driving a just ecological transition with sustainability criteria, adding value to our neutrality, and contributing to social and territorial cohesion. We are ready!

At Red Eléctrica, a Redeia company, more than 1,200 people are looking out for your every move, to bring you the energy you need at every moment. We transport electricity at high voltage and operate the electrical system by providing a service of maximum quality.

We are looking to hire a Telecoms Operations Technician to join the Telecoms Dept. team at Red Eléctrica.

All open roles at Redeia