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Helpdesk Technician

On-site in Oficina Serveis Centrals·Full-time·Added 2 months ago (last checked 12 Oct)

Sagalés

9 open roles

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Overview

Work mode: On-site, Oficina Serveis Centrals
Contract: Permanent contract, full-time hours
Education: Vocational training (FP Grado Medio)

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Skills

This job advert was originally written in Spanish.

Pay & benefits

What you'll get

✅ Permanent contract.
✅ Competitive salary.
✅ Free Sagalés transport card.
✅ Joining a solid and constantly growing company.

The role

You will be the person responsible for ensuring the correct functioning of the company's equipment, systems, and technological tools, providing technical support to users and contributing to the smooth daily operation of the company without incidents.

What you'll do

Your day-to-day will include resolving IT incidents, maintaining equipment and systems, managing ticketing tools, providing support to internal users, and collaborating on the continuous improvement of technological services. You will also participate in IT inventory management, the maintenance of communications and video surveillance systems, ensuring that all technological resources are available and operational.

Your day-to-day will include resolving IT incidents, maintaining equipment and systems, managing ticketing tools, providing support to internal users, and collaborating on the continuous improvement of technological services. You will also participate in IT inventory management, the maintenance of communications and video surveillance systems, ensuring that all technological resources are available and operational.

description

We are expanding our team at Sagalés!

We are looking for a Helpdesk Technician for our headquarters in Mollet del Vallès.

We are looking for a Helpdesk Technician for our headquarters in Mollet del Vallès.

What are we looking for?

✔ Vocational Training (CFGM or CFGS) in IT, Systems, or Telecommunications.
✔ Minimum of 1 year of experience in technical support or Helpdesk positions.
✔ Knowledge of ticketing tools.
✔ A resourceful, proactive person, service-oriented and eager to learn.

💙 If you are passionate about technology and want to be part of a leading company in mobility, we want to meet you! 🚍

________________________________________________________________________________________

What are we looking for?

✔ Vocational Training (CFGM or CFGS) in IT, Systems, or Telecommunications.
✔ Minimum of 1 year of experience in technical support or Helpdesk positions.
✔ Knowledge of ticketing tools.
✔ A resourceful, proactive person, service-oriented and eager to learn.

💙 If you are passionate about technology and want to be part of a leading company in mobility, we want to meet you! 🚍

About Sagalés

Sagalés is a Spanish public transport operator headquartered in Mollet del Vallès, near Barcelona. The company runs urban and intercity bus services across Catalonia, operating a fleet of several hundred vehicles and employing around 1,000 people. It is a family-owned business with a history dating back to the early 20th century, and it has grown into one of the region's most established mobility groups.

Sagalés' presence is concentrated in Catalonia, where it operates its core bus network and related mobility services. For international professionals, the company offers roles mainly in engineering, operations, and maintenance, with Catalan and Spanish as the working languages. Its strong local roots and mid-sized, family-owned structure make it a relevant option for candidates seeking a stable, regional employer rather than a global corporate environment.

Industry: Public Transport
Founded: 1924
Employees: 1,000–5,000
Headquarters: Mollet del Vallès, Spain
In Spain: Mollet del Vallès, Barcelona
Website: sagales.com

Good to know if you are moving

Sagalés is a family-owned Catalan company, so most internal communication is in Catalan and Spanish; English is not widely used internally.
The company's activity is concentrated in the Barcelona metropolitan area, which facilitates relocation and daily commuting for those who settle in Catalonia.
As a public transport operator, Sagalés offers stable, unionized jobs with a strong local presence.
International hires are rare, so the company is not used to handling visa or relocation processes for foreign talent.
The company's headquarters is in Mollet del Vallès, a town well connected to Barcelona by rail and road.

All open roles at Sagalés