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Flying Doctor

On-site in Torrejón Ardoz·Added yesterday (last checked 7 Nov)

Scania

36 open roles

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Our summary

Work mode: On-site, Torrejón Ardoz
English: Required
Experience: 5+ years

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Skills

Technical Support

This job advert was originally written in Spanish.

Requirements

What we're looking for

Minimum 5 years of experience in automotive or a similar technical environment.
Experience in workshop, aftersales, assistance, or technical support, especially in diagnostics and complex fault resolution.
Experience in positions such as Technical Support, Service Engineer, Master Technician, or similar.
Ability to work directly with customers and operate in international environments.
Professional English is essential and Portuguese is highly valued due to the Iberian scope of the position.

Pay & benefits

What you'll get

Do you feel ready to take the next step and be part of something that truly leaves a mark? If so, your next professional challenge is here. At Scania, you will find continuous training, cutting-edge technology, and a team that supports each other both inside and outside the workshop.

The role

We are looking for a Flying Doctor profile who will act as a field technical specialist and as a link between workshops, Technical Assistance, Product, and the technical functions of Scania CV AB, contributing to reducing diagnostic and repair times and, therefore, maximizing customer Uptime.

Your mission will be to provide specialized technical support to the Scania network and to customers in the face of complex or high-impact technical incidents, especially those that cannot be resolved through the usual technical assistance channels.

What you'll do

Resolve complex technical incidents, performing advanced diagnostics on the vehicle and defining the action and repair plan together with Technical Assistance.
Provide on-site technical support to the network, traveling to workshops or customer facilities, especially in critical cases with an impact on Uptime.
Manage technical escalation and the connection with the factory, collecting, documenting, and conveying high-quality technical information to facilitate the resolution of complex cases.
Contribute to continuous improvement and product quality, identifying recurring problems, providing evidence-based feedback, and improving diagnostic and repair methods.
Develop the technical capabilities of the network, sharing knowledge and best practices with technicians, Foremen, and Master Technicians to increase workshop autonomy.

About Scania

Scania is a global leader in commercial vehicles, specializing in heavy trucks, buses, and industrial and marine engines. Founded in Sweden in 1891, the company operates in over 100 countries and employs around 57,000 people worldwide. Scania is part of the Traton Group, a subsidiary of Volkswagen, and is known for its focus on sustainable transport solutions, including electric and autonomous vehicles.

In Spain, Scania has a strong presence with a network of dealerships and service centers across the country, including locations in Granada, Tenerife, Lugo, Ponteareas, Salamanca, and Las Palmas. The company offers opportunities for mechanics, service managers, salespeople, and other technical roles, making it a relevant employer for international professionals with experience in the commercial vehicle industry. Scania's work culture emphasizes safety, quality, and continuous improvement, and it provides training and development programs for its employees.

Industry: Commercial Vehicles
Founded: 1891
Employees: 50,000
Headquarters: Södertälje, Sweden
In Spain: Granada, Tenerife, Lugo and 3 more

Good to know if you are moving

Scania offers comprehensive training programs for mechanics and technicians, which can be beneficial for international hires looking to develop their skills.
The company has a strong focus on sustainability and innovation, with significant investments in electric and autonomous vehicles.
Scania has a global presence, providing opportunities for international career growth and mobility.
The company's work environment emphasizes safety and continuous improvement, with a strong commitment to employee well-being.

In their own words

About the company & team

At Scania Ibérica, we are part of a global company present in more than 100 countries, a leader in sustainable transport solutions with more than 130 years of history. We design trucks, buses, engines, and services that drive more efficient and environmentally friendly mobility.

Our Swedish roots combine with Iberian character to create an environment where rigor, commitment, and closeness are our hallmark. Here, every person matters and every professional stage has a clear direction, a defined purpose, and a team of professionals to achieve it.

Because we have a defined purpose: to transform transport while caring for the planet and people.

Because we believe in useful technology: that which is learned, mastered, and applied with purpose.

And because here we move forward as a team: in our workshops, teamwork is one more tool at your disposal.