Commercial Operations Specialist

Behind every well-placed fridge, every well-executed campaign, and every customer who has what they need to sell our brands, there is someone who has made it possible.

We are looking for a Commercial Operations Technician for our Commercial Assets Department. You will be the person ensuring that sales teams have the necessary resources to reach their objectives, always with a focus on profitability and the real impact of every investment.

You will move between the sales team, Trade Marketing, and external providers, with a complete vision of the operation: assets, campaigns, inventory, budget, and data.

If you enjoy bringing order, making decisions based on data, and seeing how your work translates into market results, this opportunity may be for you.

You are an analytical, decisive person with a clear business orientation. You like to understand why things work, detect where things can be done better, and take action.

You anticipate problems before they become emergencies and, when an incident arises, you don't stop at the diagnosis: you resolve it.

In addition:

• You care about detail and place great value on having reliable data.
• You feel comfortable managing several fronts at once and adapting to peaks of activity.
• You communicate clearly with both internal teams and external providers.
• You know how to move forward with teams that have different priorities than your own.
• You are looking for a position with autonomy, responsibility, and a visible impact on the business.

As a Commercial Operations Technician, you will manage the commercial assets installed at our customers and lead the operational execution of the company's campaigns.

Your mission will be to ensure that every resource is in the right place and in good condition, and that it generates the highest possible return. You will combine operational management with analysis, budget control, and coordination with providers and internal teams.

📦 You will get the most out of our assets

• You will manage the life cycle of materials installed at customers, ensuring their good condition and availability.
• You will plan and optimize the use of assets in the market.
• You will drive measures to extend their useful life and improve return: refurbishment, rotation of idle equipment, and removal of unproductive assets.

📣 You will make campaigns happen

• You will lead the operational execution of campaigns and commercial actions, managing resources and deadlines.
• You will ensure that teams have everything they need to activate them in the market.
• You will provide operational feedback to the sales team and Trade Marketing regarding their performance.

📊 You will turn data into decisions

• You will analyze operational and profitability KPIs and propose improvement plans.
• You will measure the economic impact and effectiveness of assets and campaigns.
• You will keep the information of the installed fleet reconciled with the real inventory in Salesforce and SAP.
• You will participate in the development of new tools that facilitate decision-making for the sales team.

🤝 You will be the point of contact for providers

• You will manage the relationship with external providers for logistics, repair, and maintenance.
• You will resolve incidents and follow up on compliance with service standards.

💰 You will control the investment

• You will carry out the necessary purchases with the assigned CAPEX budget.
• You will control the OPEX and the profitability of the operation, and share it with the sales area to optimize the distribution of materials.

At Suntory, we recognize that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day, regardless of race, color, religion, gender identity or expression, sexual orientation, disability, neurodiversity, or differing abilities, age, or any other protected characteristic.

Our recruitment and selection processes are designed to highlight what Suntory offers as an employer while allowing candidates to share their unique skills and experiences. We understand that career trajectories vary, and if you believe your experience/background can benefit our team, we encourage you to apply. We endeavor to make our interview process as inclusive as possible and offer reasonable accommodations as needed. Together, we can cultivate a workplace where everyone can thrive and propel our mission of Growing for Good.