The English-language job board for Spain

Commercial Operations and Client Manager

On-site in Madrid·Added 5 days ago (last checked 30 Oct)

Agency

Michael Page España

2282 open roles

Apply

Our summary

Work mode: On-site, Madrid
Contract: Permanent

Visa options

The ad doesn’t mention sponsorship
Not a refusal, but not a yes. Worth asking in your first message.

Find jobs with visa support

Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

Previous experience in positions in commercial operations, customer service, commercial logistics, supply chain, or customer management.

Experience working with key accounts or distribution chains.

Knowledge of food environments, consumer goods, fresh products, or sectors with high operational demands.

Experience leading or coordinating teams.

Ability to manage multiple interlocutors and priorities simultaneously.

A decisive, practical, and service-oriented profile.

Knowledge of logistics operations and distribution.

Skill to analyze costs and detect operational improvements.

Excellent communication and client relationship skills.

Global business vision and a continuous improvement mindset.

English is valued.

Pay & benefits

What you'll get

Joining a company in full growth and international expansion.

Strategic position with high visibility within the organization.

Direct participation in business decision-making.

Stable project with career progression and professional development possibilities.

Dynamic, international environment with a high level of autonomy.

The role

We are looking for a profile to act as the right hand to Management, coordinating the relationship with major distribution clients, supervising logistics operations, and leading the administration and logistics team to guarantee an excellent level of service. The position combines commercial management, key account management, operational coordination, and process improvement, within a company in the fresh food sector undergoing full growth and internationalization.

Commercial Operations and Customer Manager
International company selects Commercial Operations Manager

What you'll do

Maintain a close and continuous relationship with key clients in the retail and large-scale distribution sectors.

Act as the main operational interlocutor with buyers and purchasing departments of large supermarket chains.

Prepare and supervise commercial offers.

Coordinate order management and guarantee the correct level of customer service.

Supervise the daily planning of deliveries and distribution.

Coordinate and supervise the administrative and logistics team.

Analyze and propose improvements in operational and commercial processes.

Monitor logistics costs, routes, and operational efficiency levels.

Manage incidents related to orders, deliveries, quality, or service.

Coordinate with the warehouse, transport, and other areas involved in the operation.

Identify opportunities for improvement in customer and operations management.

Support General Management in decision-making and in the growth of the company.

Hiring process

2 steps2 interviews

CV registration
Consultant contact
With a specialist Michael Page consultant
If they see that your experience and motivations fit the values and needs of a hiring company, they will contact you to start the selection process: they will learn about your expectations, answer your questions and help you prepare for each stage of the process.
Company interview
With a client company
If your application progresses, we will help you prepare for the interview with useful information about the company, its culture and what it looks for in a profile like yours.
Final stage and negotiation · With a client company

The final stages are set by the client company: Michael Page acts as an intermediary, and the interview and decision rest with the hiring company.
Support continues after the contract is signed.
Michael Page cannot support every candidate; registering and keeping your profile up to date opens the door to future processes.

About Michael Page España

Michael Page is a global recruitment consultancy and part of PageGroup, one of the world's leading professional recruitment firms. The company specializes in placing mid-to-senior level professionals across a wide range of sectors, including technology, engineering, finance, sales, and human resources. With a strong presence in Spain, Michael Page operates offices in major cities and offers services such as executive search, temporary staffing, and outsourcing solutions.

Industry: Staffing

In their own words

About the company & team

International company in the fresh food sector, specializing in the import and distribution of perishable products for the main large-scale retail chains in Europe. It is in a phase of strong growth, with integrated operations covering procurement, logistics, and customer service.

All open roles at Michael Page España