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L1 IT Technician - Temporary

On-site in Coslada·Added 2 months ago

SG Tech

80 open roles

Overview

Job details

  • Temporary contract

    Per the ad.

Requirements

  • Have the right to work in Spain

    SG Tech doesn't mention sponsorship in the ad.

  • Work on-site in Coslada

    No relocation package mentioned.

Skills

This job was automatically translated to English.

Requirements

What we're looking for

  • Previous experience as an IT Support Technician L1, Helpdesk, or Service Desk.
  • Knowledge of Windows, Microsoft 365, hardware, and networks.
  • Ability to diagnose and resolve common incidents.
  • Good customer service skills and a service-oriented attitude.
  • Organized, responsible, and resourceful person.
  • Availability to work throughout the indicated period.

The role

At SG Tech we are looking to hire an IT Support Technician L1 to provide coverage during the holiday period of one of our clients, located in Coslada, Madrid.

The selected person will be the first point of contact for users, handling incidents and requests related to the workstation and providing close, agile, and effective support.

What you'll do

  • Handling and resolving first-level incidents.
  • On-site user support.
  • Ticket management and tracking.
  • Resolving basic hardware, software, and peripheral issues.
  • Configuring equipment, printers, email, and access.
  • Escalating incidents to higher levels when necessary.
  • General support to the IT team during the replacement period.

How you'll work

  • Work mode: 100% on-site.
  • Location: Coslada, Madrid, 28821.
  • Schedule: from 8:00 a.m. to 5:00 p.m.
  • Dates: from August 5 to 26, 2026.
  • Project type: holiday coverage.
  • Joining a professional and dynamic environment.

About SG Tech

Serviguide BPO is a business process outsourcing and technology services company based in Madrid, Spain. It provides a wide range of services including IT consulting, software development, systems engineering, and technical support across sectors such as aerospace, defense, banking, insurance, and public administration. The company operates as a staffing and project-based services provider, offering both on-site and remote roles for clients across Spain and internationally.

Serviguide BPO has a strong presence in Spain, with job opportunities spanning Madrid, Barcelona, Gijón, and A Coruña, among other locations. The company frequently hires for roles requiring specialized technical skills, including SAP, .NET, Java, DevOps, and embedded systems, and offers many 100% remote positions. For international professionals, Serviguide BPO provides opportunities to work on high-tech projects in sectors like space systems, defense, and air traffic management, though most roles require Spanish language proficiency and EU work authorization.

Industry
BPO
Headquarters
Madrid, Spain
In Spain
Madrid, Barcelona, Gijón and 1 more

Good to know if you are moving

  • Serviguide BPO is headquartered in Madrid, Spain, and has offices in several Spanish cities, including Barcelona, Gijón, and A Coruña.
  • The company offers many 100% remote positions, which can be attractive for international professionals seeking flexibility.
  • Most roles require Spanish language proficiency, so non-Spanish speakers may face language barriers.
  • The company works on projects in sectors like aerospace, defense, and banking, providing opportunities for specialized engineers and IT professionals.
  • International candidates will likely need a valid EU work permit or Spanish visa, as the company does not appear to offer visa sponsorship.
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