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Customer Success Manager - Brazilian Market

On-site in Barcelona·Full-time·Added 9 months ago

This job was published 9 months ago

Sesame HR

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Overview

Job details

Full-time
Per the ad.

Requirements

Have the right to work in Spain
Sesame HR doesn't mention sponsorship in the ad.
Work in English
English is required, per the ad.
Work on-site in Barcelona
No relocation package mentioned.
Have 3+ years of experience
Mid-level role.

This job was automatically translated to English.

Requirements

What we're looking for

Therefore, for us it is essential that:

You have an ease and interest in learning new things, as well as a vital need to improve things and question the current state of the tool.
You know how to work in a team, communicate, and express yourself.
You know how to adapt to changes. We are a startup so... you can expect quite a few curves!

As a Customer Success Manager 👨💻👩💻 it is indispensable that you have:

At least 3 years of experience in a position similar to the one described in the offer
Experience in CRM management (Hubspot, Salesforce, Pipedrive, etc.)
Experience in key account management for digital products or services
High capacity for adaptation in fast-growing environments
Fluent level of English

The role

Hello! 👋

We are looking for the new star signing for our team as a CUSTOMER SUCCESS MANAGER for the Brazil market.

We are Sesame HR, the digital solution that helps HR teams, managers, and companies optimize personnel management processes by centralizing them in a single platform.

We work to redefine the work experience. Our mission is to facilitate the work of managers and HR professionals so they can use their time to create personalized employee experiences and take care of their teams while the company continues to achieve excellent business results.

What you'll do

Your objective will be the monitoring and retention of a client portfolio. We are looking for an Enterprise CSM, so said client portfolio will be made up of the company's largest clients. You must provide them with continuous follow-up to thus guarantee their happiness, continuity as clients, growth of their contracts, etc.

And the best part of the challenge is that you won't be alone in this 🤜🤛 you will work with a great team of Sales, Customer Support...

Do you accept the challenge? Take the first step here 👇

About Sesame HR

Sesame HR is a Spanish HR technology company that provides a cloud-based platform for managing human resources, including time tracking, payroll, and employee management. Founded in 2015, the company has grown to serve thousands of businesses across Spain and Latin America, positioning itself as a key player in the HR tech sector.

Industry: HR Tech
Founded: 2015
Employees: 100–500
Headquarters: Valencia, Spain
In Spain: Valencia
Website: sesamehr.com

Good to know if you are moving

Sesame HR is headquartered in Valencia, a vibrant Mediterranean city with a growing tech scene and lower cost of living compared to Madrid or Barcelona.
The company operates in Spanish and Portuguese markets, so fluency in Spanish is often essential for many roles, though tech positions may be more flexible.
As a fast-growing startup, employees may have the opportunity to work in a dynamic, scale-up environment with direct impact on product development.
Sesame HR offers remote work options, which can be attractive for international hires looking to live in Spain while working flexibly.

All open roles at Sesame HR