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Customer Service - Travel Assistant Trainee

On-site in Alicante·Added today (last checked 4 Nov)

Sprinter

56 open roles

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Our summary

Work mode: On-site, Alicante
Contract: Internship
English: Required
Education: University degree

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Skills

Customer Service

This job advert was originally written in Spanish.

Requirements

What we're looking for

That you are currently studying or have training in Tourism, Business Administration, or a related degree.
That you have a fluent B2 level of English (no certification needed!).

Nice to have

Very valuable if you have previous experience in customer service!

Pay & benefits

What you'll get

Paid internship.
Employee discount.
Sports facilities: Gym with high-end professional equipment, soccer, basketball, and 2 paddle tennis courts.
Personalized development plan in an international environment.
Continuous training in both hard skills and soft skills.

The role

Are you passionate about customer service and looking for your first opportunity to take a leap into the working world? At Sprinter, we want to be that gateway to your future. Through our Internship Program, you will be able to train and develop yourself in a dynamic and international environment. By joining our team, you will be part of a project of continuous growth: we will assign you a tutor who will guide you step by step and help you maximize your learning—you will be the protagonist of your own development!

In our Customer Service team, your role will be essential to manage and coordinate the corporate travel of our teams, ensuring an agile experience with the highest level of service.

What you'll do

Support the organization of itineraries and find the best travel options for our employees.
Learn to handle key tools and systems for the management of travel requests.
Guide employees regarding their travel needs.
Collaborate in administrative tasks within the Customer Service area.

Hiring process

Are you interested?

We want to meet you! If you think this offer is for you, apply today.

Due to the high volume of applications we receive for our job openings, it takes some time to review them all. If you don't hear back from us within two to three weeks after applying, please consider that on this occasion we have decided to move forward with other candidates. Those who meet the criteria will be contacted by the Talent team. Thank you for your interest and time!

About Sprinter

Sprinter is a Spanish sports and outdoor retail chain specializing in footwear, apparel, and equipment for running, hiking, and other outdoor activities. With a strong presence across Spain, the company operates numerous physical stores and an online platform, positioning itself as a key player in the Iberian sports retail market. It is part of the larger JD Sports Fashion group, which provides scale and international backing.

In Spain, Sprinter is headquartered in Madrid and has a widespread network of stores across the country, including cities like San Sebastián, Barcelona, Cartagena, and Mahón. The company offers a dynamic retail environment with roles in store management, merchandising, logistics, data analysis, and marketing. For international professionals, Sprinter provides opportunities to work in a fast-paced retail sector with a strong Spanish presence, though the work environment is primarily Spanish-speaking.

Founded: 1995
Employees: 1,000–5,000
Headquarters: Madrid, Spain
In Spain: Madrid, Barcelona, San Sebastián and 11 more

Good to know if you are moving

Sprinter is part of the JD Sports group, a global leader in sports fashion retail, offering potential career mobility across international markets.
The company has a strong presence across Spain, with stores in many cities, providing opportunities in various locations beyond Madrid.
Many roles, such as store management and sales assistant positions, are customer-facing and require Spanish language proficiency, which is important for international candidates.
Sprinter offers trainee and internship programs (e.g., 'Programa de prácticas Sprinter') that can be a good entry point for international graduates looking to start a career in retail.
The company's headquarters in Madrid is a major hub for its corporate functions, including merchandising, data analysis, and logistics.

In their own words

About the company & team

We opened our first Sprinter store in Valencia in 1995, and since then, we've become the go-to place for anyone who's passionate about sports and athletic fashion. With more than 200 physical stores and an online shop, we carry leading brands like Nike, Adidas, Reebok, and Fila, as well as our own brands like Up, Silver, Doone, and Boriken, among others.

As part of JD Group, a leader in Sports, Street & Premium Fashion, we have around 97,000 people and more than 4,850 stores of various brands in over 49 countries. We offer you the opportunity to develop your career in this constantly growing international group!

At Sprinter we offer an environment based on cooperation and mutual respect, with a strong commitment to diversity and equal opportunities. All people will be considered regardless of their gender identity, sexual orientation, ethnicity, religion, age, or degree of disability.

Our selection processes are based on the professional skills evaluation model and we value passion, willingness to learn, and grow in an international environment.

All open roles at Sprinter