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Customer Service Assistant with English in Barcelona

On-site in MONTSERRAT, BARCELONA·Full-time·Added today (last checked 5 Nov)

Agency

Synergie España

992 open roles

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Our summary

Salary: €22,000 a year
About €1,500 a month after tax.
Work mode: On-site, MONTSERRAT, BARCELONA
Contract: Fixed-term, full-time hours
English: Required

Visa options

The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Synergie España is hiring for this role in several places. This vacancy is in Barcelona.

This job advert was originally written in Spanish.

Requirements

What we're looking for

What will help you get off to a good start:

Proficiency in the English language: this will allow you to communicate fluently with international customers and offer a global service.
Communication skills: your ability to listen and show empathy will help you connect with every person in need of assistance.

And you will gain extra points if:

You have previous experience in customer service: this will give you the necessary ease to manage various situations naturally and effectively.

Fluent English, customer service management, assertive communication, and incident resolution.

Pay & benefits

What you'll get

✅ Multicultural work environment: you will put your languages into practice in real situations every day.
✅ Professional development: you will learn advanced strategies for customer management and conflict resolution.
✅ Privileged location: you will work in a quiet and natural environment in Montserrat.

If you are motivated by direct interaction with people and want to take a professional leap, apply now!

The role

If you are passionate about interacting with people and enjoy helping others in a dynamic environment, this position is for you. You will be part of a team where your communication skills will be the key to daily success.

Your mission will be to ensure that every customer receives exceptional attention, resolving their doubts and ensuring their experience is impeccable, both in Spanish and English.

You will attend to and advise customers in a close and professional manner to resolve their inquiries.
You will manage information requests, ensuring a fast and effective response.
You will use English to assist international customers, breaking language barriers and improving their satisfaction.
You will collaborate with the rest of the team to optimize service processes and improve service quality.

About Synergie España

Synergie is a global staffing and recruitment company headquartered in Paris, France, with a strong presence across Europe. In Spain, operating as Synergie España, it provides workforce solutions across a wide range of sectors, including logistics, industrial production, food processing, retail, and technical roles. With a network of offices throughout the country, it connects job seekers with temporary, permanent, and specialized positions, from warehouse operators and drivers to engineers and legal specialists.

For international professionals, Synergie España offers a direct entry point into the Spanish labor market, particularly in high-demand operational roles. The company's extensive local network and partnerships with employers across Spain make it a practical option for those seeking immediate work opportunities. While the roles are often hands-on and require Spanish language skills, the company's scale and established presence provide a reliable pathway for relocation and employment in Spain.