IP RTVM Maintenance

Telefónica Audiovisual Services (TSA) is the Telefónica Group company that has been creating broadcast audiovisual solutions since 1993.

With its head office in Spain and offices in Latin America, TSA stands out for its international character, offering broadcast and multimedia services and solutions anywhere in the world. We provide consulting, design, and integration services for end-to-end broadcast audiovisual projects, comprehensive solutions for television production, innovation projects such as those based on AI, and services for DTH, IPTV, and OTT video platforms, channel broadcasting, etc. Our projects and services are also complemented by training, coaching, and support with different service levels.

We also manage the largest fully private teleport in Spain, through which more than 700 television and radio channels are distributed, in addition to providing internet access, Starlink, LAN, VoIP, and data services.

Our experience has been built over the years through the design, execution, and support of numerous projects and services, both for our own operations and for our clients.

We believe in customer focus, innovation, and flexibility, and our commitment is to promote technological solutions for our clients that adapt to the changing needs of an ever-evolving audiovisual world.

From the Engineering and External Support area of Telefónica Audiovisual Services, projects and systems are integrated that enable all types of broadcast production services for Television and Radio Broadcast environments, production companies, and various clients such as institutions, or the entertainment environment, which involve production elements, media storage management systems, TV controls, studios, broadcasting, archiving, among others.

Our engineering solutions are supported by high-level, globally recognized products and solutions from suppliers, always seeking what best fits our clients' needs.

• Demonstrable experience of more than 1 year in the technical knowledge described in this job posting, in the Broadcast sector.
• Experience in the configuration and commissioning of the different areas of a production and/or transmission environment in Broadcast settings.
• Familiarity with interpreting network infrastructure diagrams and functional schematics for audiovisual and IT solutions, user manuals, and audiovisual equipment configuration and usage guides.
• Ability to provide solutions.
• Familiarity with support management methodologies, incident tracking tools, or other platforms for ticketing and management.
• Experience dealing with suppliers for opening incidents and following up on them.
• Analytical skills to anticipate problems and autonomy and decision-making for evaluating alternatives and solutions.
• Proficiency in digitization tools for plans and technical diagrams (AutoCAD/Visio, among others). Proficiency in standard office software and internet tools.
• Client orientation regarding gathering and addressing their specifications and incidents, prioritizing their needs, and presenting the progress and results associated with project implementation and maintenance.