Account Executive - Banking, Insurance, Leisure and Tourism

Do you want to join a leading company in the technology industry?
We know you are looking for a change...
And that is why, at Telefónica España, we offer you the opportunity to join our team.

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WORK LOCATION: BARCELONA

Personas con muchas ganas de darlo todo y marcar la diferencia. Apasionadas de la innovación y las tecnologías punteras.

Con esta oportunidad podrás adentrarte en el apasionante universo tecnológico y ser parte del cambio: un mundo más conectado, más humano, y lleno de historias que transforman vidas.

Remember to attach your updated CV in PDF format.

That they are motivated by challenges to carry out personalized commercial management and customer service, in person and in a differentiating way for the clients assigned to their portfolio, in accordance with TELEFONICA's guidelines and commercial policy. Achieving and meeting the commercial objectives set semi-annually for said portfolio (based on revenue, new sales, satisfaction with commercial service, etc.) to secure customer loyalty, replicating good commercial practices and in coordination with the rest of the areas that influence customer satisfaction, thus contributing to Telefónica's results.

• You will manage the client portfolio to achieve commercial objectives, including the analysis of the client's situation (contracted services, agreed prices and discounts), identification of needs and business opportunities, as well as the design of the commercial strategy.
• You will improve client knowledge through the development of the power map, and knowledge of the environment, as well as the real and potential business situation, to establish the visit/contact schedule according to the goal of achieving sales and revenue objectives set by management, increasing the level of satisfaction and at the same time building client loyalty.
• You will manage and coordinate the preparation of Proposals and Offers for clients and their presentation within the agreed deadlines with the external and internal client, supervising the information gathered within them, as well as the technical-economic requirements, proposing the application of discounts that must be authorized by the different designated persons or bodies for such purpose.
• You will transfer the necessary information to each area involved in the process (engineering, billing, etc.) until the process is completed (specifications, requirements, special conditions, etc.) or the proposal is validated (bid committee, Investments, etc.)
• You will provide personalized attention to clients through periodic visits, centralizing and unifying communication between the client and Telefónica Empresas to manage the matters in process and channel the different topics towards the areas responsible for their attention and resolution. Likewise, you will be in charge of following up on these matters until their full resolution to the client's satisfaction. You will develop and propose action plans in collaboration with other areas to correct points of client dissatisfaction.
• You will initiate the provision of services and equipment contracted by the client by registering orders in the information systems provided for this purpose, informing the competent areas involved in the supply of the client's acceptance and the necessary details for the correct provision and commissioning of the service. You will be responsible for proposing, coordinating, and supervising compliance with the agreements and conditions established for the order regarding provisioning deadlines, billing conditions, etc.
• You will carry out the tasks necessary to maintain detailed knowledge of the products and services offered by Telefónica and group companies, attend training courses and self-training to acquire the detailed knowledge that allows you to advise the client on the most suitable products and services for each need.
• You will learn about the company's commercial strategy and policy updates and changes through periodic individual or group meetings with the designated supervisors or bodies for such purpose.

¿TE IDENTIFICAS? ¡ES EL MOMENTO DE DAR EL SALTO!

VALUED EDUCATION:

• A degree in Telecommunications, Industrial Engineering, Computer Science, Mathematics, Physics, or Business Administration will be valued.

• Negotiation skills, effective communication, results orientation, time management, preparation and presentation of Comms and IT proposals, and team management.
• Knowledge of the Banking, Leisure, Insurance, and Tourism sectors.
• Financial knowledge to prepare business cases and understand the TCO associated with digital solution proposals.
• Advanced level of Catalan, both oral and written.

• A consultative commercial profile, specialized in the analysis and construction of solutions adapted to client needs, identifying those digital products and services from Telefónica's portfolio that best fit each case.
• Experience in Commercial, Marketing, Business Development, or Engineering areas.
• Experience working with multidisciplinary, diverse, and inclusive teams.

• Impact
• Collaboration
• Transformation
• Growth

En Telefónica creemos firmemente que promover la diversidad y la inclusión es una gran oportunidad para conectar talento, crecer como compañía y como sociedad. Hay un lugar en Telefónica para todos los tipos de talento, por encima de todo buscamos diversidad de talentos ¿Cuál es el tuyo?

Si te unes a Telefónica, te unes a una de las empresas tecnológicas TOP TEN para trabajar en España y a un equipo que no deja de reinventarse cada día para ser líder en su sector.

Y es que, en Telefónica España, creemos firmemente que son las personas como tú las que dan sentido a la tecnología y no al revés. Queremos hacer nuestro mundo más humano, conectando la vida de las personas. Y por ello, aspiramos a digitalizar a toda la sociedad, sin dejar a nadie atrás.

Además, somos uno de los mejores empleadores:

• Immersing yourself in innovative and challenging projects.
  
  
• Boosting your professional development through ongoing training tailored to your needs and motivations.
• We are committed to work-life balance. At Telefónica España we promote flexibility, positioning ourselves as a leader in new ways of working, schedules, working hours and work-life balance measures: you will be able to enjoy a hybrid work model.
  
  
• We offer you a permanent contract and highly attractive compensation.
• Life insurance, pension plan and private medical insurance.
  
  
• Invitándote a participar en nuestro programa de voluntariados.

Es necesario que conozcas los Principios de Negocio Responsable de nuestra compañía. Buscamos profesionales confiables, con integridad, que se comprometan con una gestión ética y transparente, promoviendo un desarrollo social y ambiental más justo y sostenible.