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Customer Service Technician

On-site in Pulpí·Added 4 months ago

This job was published 4 months ago

TM Grupo Inmobiliario

63 open roles

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Overview

Requirements

Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work in English
English is required, per the ad.
French
The ad asks for French, or counts it in your favour.
Work on-site in Pulpí
No relocation package mentioned.

This job was automatically translated to English.

Pay & benefits

What you'll get

Work in a dynamic environment where you can learn and grow both professionally and personally.
Base salary + variable compensation and a flexible benefits plan.
A solid Corporate Responsibility culture.

Requirements

What we're looking for

At least 1 year of experience in customer service.
Excellent communication and customer service skills.
Previous experience in the tourism and hotel sector is valued.
Attention to detail and management in the quality control of homes
Fluent level of English and/or French.

The role

At TM Grupo Inmobiliario, a leading developer in residential tourism, we are looking for a Customer Service Technician to join our team in Mar de Pulpí. This person acts as the main point of contact between our company and our clients, providing exceptional service and guaranteeing their satisfaction in every interaction.

What you'll do

Perform quality control of the homes and common areas.
Coordinate with external and internal providers the preparation of the home for delivery to the client.
Prepare the welcome at the development on the day of delivery and guide the client regarding the local service offerings.
Manage incidents reported by clients, their entry into the system, and follow-up on their resolution.
Sourcing homes from TM owners for the management of holiday rentals.
Direct the holiday activity of the residential complex with the central reservation office: bookings, check-in, check-out.

What do we expect from you?

Commitment and a great desire to continue learning and developing yourself professionally in a consolidated company.

About TM Grupo Inmobiliario

TM Grupo Inmobiliario is a Spanish real estate development company specializing in residential properties, particularly in the Mediterranean coastal regions. With over 50 years of experience, the company focuses on developing high-quality homes and resorts, primarily in the Balearic Islands and the Valencian Community, and has established itself as a significant player in the Spanish property market.

Industry: Real Estate
Founded: 1971
Employees: 500–1,000
Headquarters: Alicante, Spain
In Spain: Alicante, Mallorca, Valencia
Website: tmgrupoinmobiliario.com

Good to know if you are moving

The company is headquartered in Alicante, Spain, with major operations in the Balearic Islands and Valencia region.
TM Grupo Inmobiliario has been developing residential properties for over 50 years, offering stability and long-term projects.
Open roles include construction site management and sales positions, which may require Spanish language proficiency.
The company focuses on Mediterranean coastal developments, offering opportunities in popular relocation destinations like Mallorca and Valencia.
As a Spanish-founded company, it offers a local work environment with deep roots in the Spanish real estate market.

All open roles at TM Grupo Inmobiliario