Customer Service Technician - Portuguese - Weekends

📄Contract: PERMANENT for 18 hours per week.

• Availability to undergo paid training for 10 weekdays

DO YOU SPEAK PORTUGUESE AND ARE YOU PASSIONATE ABOUT HELPING CUSTOMERS? JOIN PLENERGY

At PLENERGY we are growing and we want to continue improving something fundamental to us: our customers' experience. Therefore, we are looking to add a person to the Customer Service team who can accompany and help our customers, both from Spain and Portugal, during the weekends, for our offices located in the Arturo Soria (Ciudad Lineal) area.

We are not just looking for someone to answer calls. We are looking for a person who is proactive, approachable, and shows initiative, capable of listening, understanding the problem, and helping to find a solution.

Your mission: To be one of the points of contact for our customers, helping them with their inquiries and issues via telephone and email.

You will also manage issues related to billing and perform administrative tasks linked to the requests received.

📅 Fixed non-rotating schedule: Saturdays and Sundays from 14:00h to 00:00hrs

📍 Offices in Arturo Soria – Ciudad Lineal (Madrid)