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Online Admissions Manager

Hybrid in Villaviciosa de Odón·Added 3 days ago (last checked 26 Oct)

Universidad Europea

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Our summary

Work mode: Hybrid, Villaviciosa de Odón
Contract: Permanent
English: Required
Experience: 4+ years
Education: University degree
Benefits: Private health insurance, flexible pay plan, meal vouchers

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

University degree in Business Administration, Marketing, Engineering, Psychology, or other related areas.
Minimum of 4 years of experience leading sales teams in demanding, high-volume environments.
Demonstrated experience in managing large commercial teams (at least 20 people), with a focus on conversion and customer orientation.
Solid knowledge of commercial processes, sales funnel analysis, and management and automation tools.
Advanced knowledge of CRM (Salesforce), contact center tools (such as Genesys), and data analysis tools (Power BI, advanced Excel, etc.).
Ability for effective communication with different levels and areas of the organization (marketing, finance, IT, academic, HR).
Minimum B2 English, both spoken and written.
High capacity for leadership, strategic thinking, and change management.
Analytical profile, results-oriented, and with excellent communication skills.

Nice to have

Experience in the education sector or in sales models for training services.
Knowledge of consultative selling techniques and customer service models centered on user experience.

Pay & benefits

What you'll get

Flexible compensation: wide package of social benefits as a UE employee (discounts on training, private medical insurance, childcare vouchers, restaurant vouchers, public transport discounts...).
Growth: access to continuous training, Development Plan, and Professional Career within the team and group companies.
Excellent working environment.

The role

Sales Manager - Online Unit

What you'll do

Define and execute the commercial strategy to achieve new student recruitment objectives in the online modality.
Lead a high-performance sales team of more than 30 people, promoting a results-oriented culture.
Supervise and optimize the performance of the sales funnel, identifying bottlenecks and opportunities for continuous improvement.
Collaborate closely with the marketing, finance, academic, technology, student services, and human resources departments, ensuring the effective coordination of actions and a seamless experience for the potential student.
Analyze commercial data and KPIs, presenting strategic reports to General Management for decision-making.
Ensure the best student experience at all steps of the Admission process.
Guarantee the efficient and strategic use of tools such as Salesforce, contact center platforms (Genesys or similar), and data visualization tools such as Power BI.
Promote the continuous training of the team in consultative selling techniques, communication skills, and the use of technological tools.
Ensure compliance with quality standards and institutional ethics in all commercial interactions.

How you'll work

Work location: Villaviciosa de Odón campus (Madrid)
Schedule: Mon-Thu, 09:00 to 18:30 and Fri, 09:00 to 15:00 (1 day of remote work)
Contract: 40h/week, permanent

About Universidad Europea

Universidad Europea is a private higher education institution in Spain, offering undergraduate, postgraduate, and vocational programs across fields such as health sciences, engineering, business, and creative design. It operates multiple campuses in Madrid, Valencia, Alicante, and the Canary Islands, and serves a diverse student body of over 16,000, with a strong focus on internationalization and bilingual education.

For international professionals, Universidad Europea offers teaching and administrative roles in English, French, and Spanish, with a significant emphasis on accredited doctoral faculty (ANECA) and industry-experienced instructors. The university supports relocation through its international environment, modern facilities, and connections to global academic networks, making it an attractive option for educators and researchers seeking to work in Spain.

Industry: Higher Education
Founded: 1995
Employees: 1,000–5,000
Headquarters: Madrid, Spain
In Spain: Madrid, Valencia, Alicante and 1 more

Good to know if you are moving

Universidad Europea is part of Global University Systems (GUS), a global network, offering potential international mobility.
The university has campuses in Madrid, Valencia, Alicante, and the Canary Islands, providing multiple location options.
Many teaching roles require ANECA accreditation or a PhD, but there are also positions for industry professionals in design, sports, and vocational training.
Bilingual roles (English/Spanish, French/Spanish) are common, making it accessible for international academics.
The university emphasizes innovation and digital learning, with many online teaching opportunities.

All open roles at Universidad Europea