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Global OTA Account Manager & Online Distribution

On-site in Madrid·Added 1 month ago

Iberia

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Our summary

Work mode: On-site, Madrid
Spanish: Native level
English: Required

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

Previous experience in managing strategic accounts, sales, distribution, e-commerce, airlines, tourism, or OTAs.
Strong analytical skills and comfort working with data, KPIs, and commercial reporting.
Strong negotiation skills and the ability to handle complex commercial conversations.
High level of English, both spoken and written.
Excellent interpersonal skills, clear communication, and a client-focused approach.
Ability to build strong relationships with internal and external stakeholders.
Commercial mindset, results orientation, team spirit, and the ability to identify business opportunities.
Autonomy, organizational skills, and the ability to manage multiple priorities in a dynamic environment.
Willingness to travel approximately 30% of the time.

The role

Your role:

The selected person will be responsible for driving channel growth, maximizing commercial opportunities, negotiating strategic agreements, and ensuring excellent management of assigned accounts. We are looking for a profile with strong analytical skills, commercial vision, advanced negotiation skills, and a clear customer focus.

What you'll do

Your challenges:

As Global OTA Account Manager, your main responsibilities will be:

Managing the global relationship with strategic OTA accounts, acting as the main point of contact.
Coordination, relationship management, and ongoing collaboration with British Airways as a key partner.
Developing account plans focused on growth, profitability, and continuous improvement of commercial performance.
Analyzing sales data, channel performance, market trends, and optimization opportunities.
Negotiating commercial agreements, campaigns, terms, and collaboration plans with key partners.
Coordinating with internal teams such as Marketing, Digital, Distribution, Legal, and Finance.
Identifying opportunities to improve visibility in key markets, positioning, and performance within the OTA channel.
Developing presentations, business cases, and data-driven recommendations for decision-making.
Tracking KPIs, commercial results, and goal achievement.
Representing the company at meetings, workshops, industry events, and partner business reviews.

About Iberia

Iberia is the flag carrier airline of Spain and one of the largest airlines in Europe, operating a broad international network from its hub at Madrid-Barajas Airport. The company is part of the International Airlines Group (IAG), alongside British Airways, Vueling, and LEVEL, and is a founding member of the Oneworld alliance. With a fleet of over 100 aircraft, Iberia serves more than 100 destinations across Europe, the Americas, Africa, and the Middle East, and is a major player in the maintenance, repair, and overhaul (MRO) sector, with its own hangars and workshops in Madrid.

Iberia has a significant presence in Spain, with its headquarters and main operational base in Madrid, and a major maintenance hub in La Muñoza. The company is a key employer for aviation professionals in Spain, particularly for engineers, technicians, and pilots. For international hires, Iberia offers a multicultural work environment and the opportunity to work in a leading European airline, with roles ranging from aircraft maintenance and engineering to commercial and digital positions. The company's culture emphasizes technical excellence and operational safety, and it is a relevant option for professionals looking to relocate to Spain.

Industry: Aviation
Founded: 1927
Employees: 20,000–50,000
Headquarters: Madrid, Spain
In Spain: Madrid, Barcelona, Palma de Mallorca
Website: iberia.com

Good to know if you are moving

Iberia is part of the International Airlines Group (IAG), a multinational holding, which can offer opportunities for internal mobility across its airlines (British Airways, Vueling, etc.).
The company's official working language is Spanish, but English is widely used in technical documentation and in many operational areas, making it accessible for international professionals.
Iberia has its own MRO (Maintenance, Repair, and Overhaul) division with large facilities in Madrid (La Muñoza), offering specialized roles for aircraft maintenance engineers and technicians.
The company runs a specific training program for new maintenance technicians (Programa de Formación), starting in October, which can be an entry point for international candidates.
Many roles, especially in engineering and maintenance, require EASA Part-66 licenses or equivalent certifications, which are internationally recognized and can be a valuable asset for professionals.

In their own words

About the company & team

Our company

We are the largest Spanish airline and leader between Europe and Latin America; we belong to the IAG airline group and are part of the oneworld alliance. Our goal is to always be the best travel option for our customers and to make them feel that what matters most to us is their safety and the quality and experience of their journey. In addition to the airline, we also have aircraft maintenance as a complementary business.

At Iberia, we value that our professionals are an example of behaviors for customers, but also within the team. We expect all new hires to be an example of these.

Talent at Iberia:

We value that our professionals are an example of behaviors for customers, but also within the team. We expect all new hires to be an example of these.

We are one and diverse: You work in a coordinated, open, and collaborative manner pursuing a common goal in a diverse and inclusive environment.
We put soul and passion: You make things happen by fully committing to everything you do.
We reinvent tomorrow: You look for new and different ideas to solve problems.
We connect with our customers and colleagues: You always want to go a step further than expected with a smile and a pleasant manner.
We make it simple and efficient: We focus on what's important, analyzing situations and eliminating what doesn't add value.
We carry safety in our DNA: We work with the attention and care of the first day: in every ground operation, in every flight. We know the processes and apply them rigorously.

Additional information

Our commitment to Diversity and Inclusion

At Iberia, we are one and diverse. We are a faithful reflection of today's society and have teams with very diverse profiles that enrich us to be more creative and innovative.

We believe in talent without labels and are fully committed to offering the same professional opportunities to everyone. Therefore, all decisions in our selection processes are based exclusively on the competencies, skills, and knowledge necessary for the performance of the position.

All open roles at Iberia