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Customer Service Agent

On-site in Madrid·Full-time·Added 6 months ago (last checked 5 Nov)

Agency

Adecco España

4251 open roles

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Our summary

Salary: €8.84 an hour
Hours: Includes weekends
Work mode: On-site, Madrid
Contract: Fixed-term, full-time hours
Education: Upper secondary (Bachillerato)

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The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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This job advert was originally written in Spanish.

Requirements

What we're looking for

At least one year of experience in customer service (in-person)
Essential academic training: High School diploma or higher (Equivalency required) (will be requested)

Nice to have

Basic knowledge of IT and office automation
B2 level of English is valued

Pay & benefits

What you'll get

Temporary contract with possibility of extension
Variable shifts: they can be 4, 6, or 7 hours.
Afternoon shift, weekends, and holidays
Paid training
Salary: €8.84/hour gross.
Mobility: Following training, you will work in different offices in Madrid, all accessible by public transport (Sol, Méndez Álvaro, Plaza de Castilla, Ríos Rosas, Atocha) and in municipalities in the south of the Community (Móstoles, Getafe, Fuenlabrada, Leganés).

The role

CUSTOMER SERVICE AGENTWould you like to be part of a leading company in the transport and mobility sector?

If you have experience in Customer Service, keep reading!

At Adecco, we are looking for Customer Service Agents to perform functions such as data management and registration, the issuance of permits, and user assistance, resolving their doubts and inquiries regarding the service.

Hiring process

1 interview

Adecco does NOT charge or pay any fee for registering for or taking part in its recruitment processes.
The published stages only go as far as shortlisting; Adecco does not detail the later interviews or timescales, which depend on the client company.

About Adecco España

Adecco España is the Spanish subsidiary of The Adecco Group, the world's largest staffing and recruitment company. Headquartered in Zurich, Switzerland, Adecco operates in over 60 countries and provides workforce solutions across a wide range of industries, including logistics, manufacturing, automotive, healthcare, and technology. In Spain, Adecco is one of the leading employment agencies, connecting thousands of workers with temporary and permanent positions across the country, from warehouse and industrial roles to administrative and customer service positions.

Adecco's Spain presence is extensive, with offices in major cities such as Madrid, Barcelona, Valencia, and Bilbao, among others. The company is known for its strong focus on workforce flexibility and career development, offering training and upskilling opportunities. For international professionals, Adecco Spain provides a gateway to the Spanish job market, with many roles requiring multilingual skills, particularly in customer service and technical positions. The work culture is dynamic and fast-paced, with a strong emphasis on matching candidates to the right opportunities.