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Hospitality & Living Administrator

On-site in Madrid·Full-time·Added 3 months ago

This job was published 3 months ago

ALMA Corp

25 open roles

Overview

Job details

  • Permanent contract

    Full-time hours.

Requirements

  • Have the right to work in Spain

    ALMA Corp doesn't mention sponsorship in the ad.

  • Work in English

    English is required, per the ad.

  • Work on-site in Madrid

    No relocation package mentioned.

  • University degree

    “Formación: Titulación universitaria o técnica en ADE, Turismo, Comercio o áreas afines.” — per the ad.

This job was automatically translated to English.

Requirements

What we're looking for

  • Education: University or technical degree in Business Administration, Tourism, Commerce, or related areas.

  • Languages: High level of English (essential). Knowledge of additional languages will be positively valued.

  • Technical knowledge: Proficiency in Office 365 tools. Experience or knowledge in Ulyses management software is desirable.

  • Competencies: Excellent communication skills, customer orientation, proactivity, and ability to work in rotating shifts.

The role

Join the Alma Corp. team (Hospitality & Living Division): We are looking for a Head Office Administrator!

What you'll do

  • Direct customer service and management for medium-stay guests.

  • Administrative tasks specific to the department.

  • Incident resolution and continuous support to users.

  • Use of internal management tools for the control of reservations and operations.

How you'll work

  • Contract type: Permanent.

  • Working day: Full-time.

  • Modality: On-site (Madrid).

  • Working days: Monday to Sunday (with established legal rest days).

  • Schedules and rotating shifts: Morning shift from 10:00 to 18:00 h / Afternoon shift from 12:00 to 20:00 h.

  • Start date: Immediate.

About ALMA Corp

Industry
Beauty and Hospitality

In their own words

About the company & team

Alma Hospitality & Living is a division of Alma Corp., a business group specialized in diversified investments, and the parent company of a universe of brands that operate according to the type of stay - short, medium, or long term -, connecting with different profiles, needs, and lifestyles. Our trajectory has consolidated us as one of the pioneering and most specialized operators, integrating flexible and hospitality models with a lifestyle focus, supported by a solid operational capacity and a deep knowledge of the user.

Currently, we manage more than 2,000 rooms in Spain, Panama, and Mexico, through a diversified portfolio that includes from student residences and colivings (Mi Casa INN), to tourist apartments (AmazINN Places), hostels, and hotels, among others.

At ALMA Corp., we are in full expansion and are looking to incorporate a dynamic and customer-oriented professional to join our Administration and Customer Service department, focused on the medium-stay sector. You will join a growing team, taking on key functions to guarantee excellence in service and daily management.

Additional information

ALMA Corp. guarantees equal opportunities in all its selection processes.

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