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Central Reservations Sales Agent

On-site in Madrid·Full-time·Added 12 days ago

NH Hotels (Minor Hotels)

68 open roles

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Overview

Job details

Full-time hours
Per the ad.

Requirements

Have the right to work in Spain
NH Hotels (Minor Hotels) doesn't mention sponsorship in the ad.
Work in English
English is required, per the ad.
German
The ad asks for German, or counts it in your favour.
French
The ad asks for French, or counts it in your favour.
Work on-site in Madrid
No relocation package mentioned.

This job was automatically translated to English.

Pay & benefits

What you'll get

-Integration in a dynamic team, focused on a service of excellence.
-Remuneration compatible with the role
-Continuous Training Plan to enhance career development
-Access to the e-learning training platform
-Possibility of functional, national and/or international mobility
-Incentives and Benefits Plan

Leisure:

- Special rates for employees, family and friends in the several services of the Minor, National and International Group. Accommodation. F&B, among others;
- Credits awarded based on years of service to convert stays or meals at Minor, National and International Group hotels, resorts and restaurants
Health and wellness:
- Health insurance

This could be your opportunity to

Are you looking for a new challenge?

Requirements

What we're looking for

- Flexibility, Proactivity and liking to work by sales targets
- Excellent communication skills;
- Training in Hospitality, Tourism or similar (preferential factor);
- Sales skills (experience in reservation management or in the commercial area will be valued);
- Experience in customer service
- Knowledge of German, italy or french and English is a must;
- Availability to carry out full-time face-to-face functions
- Computer knowledge: Microsoft Office, Internet, Database, etc.

The role

Are you passionate about hospitality and the art of welcoming?

Join the Commercial Department of Minor Hotelsin Madrid and start your professional career in one of the largest international groups in the hotel sector, with around 530 hotels and resorts around the world.

At Minor Hotels, our employees are one of our most important assets. Their passion, leadership, motivation and daily dedication to providing excellent service are the reason for our success.

What you'll do

- Management of inbound and outbound calls for sales campaigns, using provided leads andm working with a database of interested customers.
- Following up and updating information in the system according to the progress of each sales opportunity.
- Providing customer service and guidance, offering clear information and resolving queries regarding products or services.
- Managing and drafting emails, ensuring effective and professional communication.
- Recording and reporting daily activities related to the campaign.

About NH Hotels (Minor Hotels)

NH Hotels, part of Minor Hotels, is a major international hotel group headquartered in Madrid, Spain. The company operates a diverse portfolio of hotels across Europe, the Americas, and Asia, including the NH, NH Collection, and Anantara brands. With a strong presence in Spain, NH Hotels manages numerous properties in key cities and resort destinations, offering a wide range of hospitality services from luxury stays to business accommodations.

For international professionals, NH Hotels offers significant opportunities in Spain, with roles spanning hotel operations, culinary arts, and corporate functions. The company's culture emphasizes service excellence and career development, and its global footprint provides a dynamic environment for those looking to build a career in hospitality. With a central office in Madrid and properties across Spain, it is an attractive employer for those seeking to work in one of Europe's top tourism markets.

Industry: Hotels
Founded: 1978
Employees: 10,000–50,000
Headquarters: Madrid, Spain
In Spain: Madrid, Barcelona, Marbella and 8 more
Website: nh-hotels.com

Good to know if you are moving

NH Hotels is headquartered in Madrid, Spain, making it a central player in the Spanish hospitality market.
The company is part of Minor Hotels, a global group with properties in over 50 countries, offering international career mobility.
Many roles in Spain, such as reservations agents, require multilingual skills (e.g., German, French), which can be an advantage for international candidates.
The company offers a range of positions from entry-level to management, with opportunities in both urban and resort locations across Spain.
NH Hotels has a strong focus on training and development, with programs like paid internships in commercial and talent acquisition departments.

In their own words

About the company & team

Minor Hotels is a global hospitality group operating over 560 hotels, resorts and residences in 56 countries in Asia-Pacific, the Middle East, Africa, the Indian Ocean, Europe and the Americas.

As a hotel owner, operator and investor, Minor Hotels fulfils the needs and desires of today's global travellers through its diverse portfolio of 12 hotel brands - Anantara, Minor Reserve, Avani, Colbert Collection, Elewana, The Wolseley, NH, NH Collection, iStay, nhow, Oaks and Tivoli.

As part of Minor Hotels, the region of Minor Hotels Europe & Americas is responsible for more than 350 properties in 30 countries and plans to grow across all segments, with a focus on its upper-upscale and luxury brands.

Additional information

Minor Hotels Europe & Americas is committed to fostering an inclusive workplace where all team members are valued and supported equitably. We promote equal opportunities and embrace diversity in all its forms. We warmly welcome everyone.

All open roles at NH Hotels (Minor Hotels)