Customer Onboarding Specialist - French Market
You will guide new customers through the platform onboarding process to ensure successful product adoption. The role offers competitive salary, stock options, and comprehensive health insurance.
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2-3+ years of experience in an Account Management or Sales role, preferably within a SaaS company
Fluency in French and proficiency in English. Either Spanish or Italian is a plus.
Client-focused problem solver, with experience in account management, customer success, or sales.
Passionate about customer success, going the extra mile to help clients grow.
Highly organized and detail-oriented, able to balance multiple priorities while keeping long-term goals in sight.
Driven by ownership and results, always seeking ways to exceed targets and contribute to Amenitiz's success.
Competitive salary with performance-based incentives
Stock options with a progressive vesting schedule
Comprehensive health insurance
25 days of holidays from day one, rising to 28 after your first year and 30 after two years
€10 a day for lunch through our virtual canteen, Kombo, every day you work from the office
Flexible benefits - save on meals, childcare, transportation, and training with our tailored remuneration options
On-demand salary access - no need to wait until the end of the month
Any book, purchased for you, plus access to a shared team library
Amenitiz is seeking an Account Manager for the French Market to play a key role in maximizing client value and driving revenue growth. This position focuses on strengthening customer relationships, enhancing product adoption, and strategically increasing Monthly Recurring Revenue (MRR) across a portfolio of clients. The Account Manager will be responsible for maintaining a positive revenue retention rate, ensuring customer satisfaction, and contributing to the company's long-term success.
Driving Revenue Growth - Implementing strategic upsell initiatives to maximize MRR while delivering additional value to clients.
Enhancing Customer Retention - Proactively engaging with customers to nurture strong relationships and ensure long-term satisfaction.
Increasing Product Adoption - Guiding clients through platform features to optimize usage and unlock additional revenue opportunities.
Leading High-Impact Conversations - Conducting engaging video demonstrations and business reviews to showcase new features and tailored solutions.
Leveraging Data for Performance Optimization - Monitoring key upsell and retention metrics, analyzing customer trends, and refining strategies to meet revenue goals.
Acting as a Brand Ambassador - Representing Amenitiz with professionalism and enthusiasm, reinforcing its value and fostering client loyalty.
Amenitiz is a hospitality technology company that provides an all-in-one platform for independent hoteliers and vacation rental owners to manage their online presence, bookings, and payments. Founded in 2018, the company has grown rapidly and now serves thousands of properties across Europe, with a focus on simplifying the digital operations of small and medium-sized accommodations. Its platform includes website building, channel management, and payment processing, positioning it as a key player in the hospitality SaaS space.
Amenitiz is headquartered in Barcelona, Spain, where it maintains its main office and a significant portion of its workforce. The company has a strong international presence, with teams serving multiple European markets, including France, Italy, and Spain. For international professionals, Amenitiz offers a dynamic, fast-paced startup environment with opportunities to work in multilingual teams, and it actively hires for roles that require fluency in various European languages. The company emphasizes career growth and provides a supportive culture for employees looking to make an impact in the hospitality technology sector.
An international team of 35+ nationalities based in one of Europe's leading tech hubs
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