The English-language job board for Spain

Telecare Operator

On-site in Madrid·Part-time·Added 1 month ago (last checked 31 Oct)

Atenzia

20 open roles

Our summary

Hours
Fixed shift · Includes weekends
Work mode
On-site, Madrid
Contract
Fixed-term, part-time hours
Education
Upper secondary (Bachillerato)
Benefits
Private health insurance

Visa options

  • The ad doesn’t mention sponsorship

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

Find jobs with visa support

Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

- Minimum education of High School diploma or equivalent, although vocational training or a university degree in the social field (Social Integration, socio-sanitary care for people in situations of dependency, Social Work; Psychology,...) will be highly valued.

- Previous experience in telephone customer service positions of at least 6 months.

- Office automation (mainly typing)

Pay & benefits

What you'll get

- Joining a leading company in the socio-sanitary and teleassistance sector with great influence and stability at a national and international level

- Temporary positions

- Professional development and personal growth

- At Atenzia, we care about the integral well-being of our team. Therefore, we offer the following social benefits from day one:

-Private medical insurance with Asisa: During the first month from your start date, you will be able to request your enrollment in the insurance without waiting periods or a health questionnaire, at a competitive price.

-Access to iSalud:A complete digital health application that includes:

Online medical consultations.

Legal advice.

Veterinary assistance.

- Wellwo Platform: an integral well-being platform where you can find exercises, nutritional advice, guided classes, mindfulness… and much more!”

The role

What you'll do

The selected person will be responsible for making scheduled Teleassistance calls, contacting users periodically to check their health and well-being, detect possible incidents or new needs, update relevant data, and activate resources if necessary. Additionally, they will be in charge of carrying out administrative and management tasks linked to updating the data and files of the users.

How you'll work

The working day is 30 hours per week on a fixed afternoon shift. A 6-month temporary contract is offered, and availability to work Monday to Sunday according to a roster is required.

About Atenzia

Industry
Telecare and Home Care

In their own words

Additional information

- At Atenzia, we are committed to guaranteeing equal treatment and opportunities between men and women, from the selection process to joining the company, promoting an inclusive and diverse environment in which all workers can develop equally.

All open roles at Atenzia
WhatsApp