The English-language job board for Spain
92,000+ live jobsTelecare Operator
On-site in Madrid·Part-time·Added 1 month ago (last checked 31 Oct)
Our summary
- Hours
- Fixed shift · Includes weekends
- Work mode
- On-site, Madrid
- Contract
- Fixed-term, part-time hours
- Education
- Upper secondary (Bachillerato)
- Benefits
- Private health insurance





Visa options
The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Skills
This job advert was originally written in Spanish.
Requirements
What we're looking for
- Minimum education of High School diploma or equivalent, although vocational training or a university degree in the social field (Social Integration, socio-sanitary care for people in situations of dependency, Social Work; Psychology,...) will be highly valued.
- Previous experience in telephone customer service positions of at least 6 months.
- Office automation (mainly typing)
Pay & benefits
What you'll get
- Joining a leading company in the socio-sanitary and teleassistance sector with great influence and stability at a national and international level
- Temporary positions
- Professional development and personal growth
- At Atenzia, we care about the integral well-being of our team. Therefore, we offer the following social benefits from day one:
-Private medical insurance with Asisa: During the first month from your start date, you will be able to request your enrollment in the insurance without waiting periods or a health questionnaire, at a competitive price.
-Access to iSalud:A complete digital health application that includes:
Online medical consultations.
Legal advice.
Veterinary assistance.
- Wellwo Platform: an integral well-being platform where you can find exercises, nutritional advice, guided classes, mindfulness… and much more!”
The role
What you'll do
The selected person will be responsible for making scheduled Teleassistance calls, contacting users periodically to check their health and well-being, detect possible incidents or new needs, update relevant data, and activate resources if necessary. Additionally, they will be in charge of carrying out administrative and management tasks linked to updating the data and files of the users.
How you'll work
The working day is 30 hours per week on a fixed afternoon shift. A 6-month temporary contract is offered, and availability to work Monday to Sunday according to a roster is required.
About Atenzia
- Industry
- Telecare and Home Care
In their own words
Additional information
- At Atenzia, we are committed to guaranteeing equal treatment and opportunities between men and women, from the selection process to joining the company, promoting an inclusive and diverse environment in which all workers can develop equally.
