Operations Department Internship

6-month internship, with the possibility of a 6-month extension.

Real possibility of joining and developing professionally within the group, depending on performance and available positions.

Practical, cross-functional learning in a leading transport company in Spain.

Morning schedule: 8:30 a.m. to 2:30 p.m., compatible with studies.

Competitive internship remuneration.

Immediate start availability.

Ongoing support and training throughout the entire internship period.

Are you currently studying an engineering degree or master's and want to start your professional career in the transport sector, taking part in the real day-to-day operations of a business from day one?

At Avanza, a leading passenger mobility company, we are looking for an intern to join the Operations area, where they will gain cross-functional knowledge of service operations, planning, the SAE (on-board assistance system), and coordination with key areas such as HR, Maintenance, and Tenders.

What will you learn and do?

Provide support to the Operations area, learning about the different team positions (traffic, planning, SAE).

Take part in the control and monitoring of the vehicle fleet, verifying that schedules and routes are correctly followed.

Collaborate with Planning and HR in organizing the daily driver service.

Support the recording and reporting of operational incidents: vehicle or driver changes, adjustments, stop cancellations, etc.

Provide direct support to drivers, resolving queries and providing operational information.

Provide information for the management and resolution of complaints.

Manage and control the daily documentation generated (reports, records, infringement bulletins), ensuring it is correctly forwarded to the relevant departments.

Learn about and participate in the SAE area, gaining knowledge of the systems, procedures, and working methodology.

Collaborate with the Planning area, understanding the service design processes.

Support the Tenders area in preparing economic studies and analyzing tender specifications.

Coordinate with the Maintenance area to understand the Maintenance–Operations interface and its impact on the service.

Monitor and analyze commercial and demand data, with special attention to occupancy rates, efficiency, and supply parameters.

Participate, where possible, in meetings with the Works Council to learn about its dynamics and content.

Coordinate the training pathway with Corporate Operations to gain a broad, coordinated view of the group, including the use of specific tools, etc.

Must be currently studying a Bachelor's degree in Industrial Organization Engineering or a related master's degree in transport and logistics.

Must be available for national geographic mobility (possible permanent placement after the internship).

Must be available to complete an internship lasting 10–12 months.

Possibility of signing an internship agreement with a university or training school.

Specialized training or an interest in developing a career in the transport sector is desirable.

Advanced computer skills.

Interest in transport operations and a willingness to learn in a real-world environment.