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On-site in San Cristóbal de La Laguna·Full-time·Added 3 days ago (last checked 12 Nov)
Our summary
- Hours
- Monday to Friday
- Work mode
- On-site, San Cristóbal de La Laguna
- Contract
- Fixed-term, full-time hours
- Spanish
- Expected (ad in Spanish)
- Experience
- 3+ years
- Education
- Higher vocational training (FP Grado Superior)
- Benefits
- Flexible pay plan
Visa options
The ad rules out sponsorship
The advert says visa sponsorship isn’t available for this role.
Skills
This job advert was originally written in Spanish.
Requirements
What we're looking for
Are you interested in working for the leading company in the travel sector and do you meet the following requirements? Don't hesitate and apply for the offer!
- Higher degree in Travel Agency.
- Proficiency in Microsoft Office Suite and a high level of the Amadeus reservation system.
- 3 years of previous experience as an office agent.
Nice to have
- A person committed to their work.
- With great organizational capacity, with initiative, good communication, and product knowledge.
- High orientation toward the customer and quality in service.
- Eagerness to learn.
- High capacity for incident resolution.
- Ability to work as part of a team.
Pay & benefits
What you'll get
What can we offer you in exchange for your commitment and trust?
- Full-time Monday to Friday (schedule: 09:00 – 13:30 and 16:30 – 19:30).
- Temporary contract for sick leave replacement.
- Immediate start.
- Continuous training plan in proprietary systems as well as digital competencies and social skills.
- Flexible compensation.
- Social benefits.
- Professional projection in a leading company in the sector.
Organization committed to equal opportunities.
At Ávoris, we believe in and practice respect towards the people who make up the company, so our commitment involves:
- Offering a safe, respectful, and reliable environment.
- Promoting equal opportunities, contributing to full professional development, without regard to sex, gender, sexual orientation, race, beliefs, nationality, marital status, age, or any other differentiating factor of the person.
- Working so that the diversity and inclusion of people represent a significant value for the group.
- Driving best practices in people management.
The role
On this occasion, at B Travel we need to incorporate a Travel Agent in Las Palmas (calle Barcelona), whose main functions will be:
What you'll do
- Promote sales according to brand values.
- Perform commercial follow-up of issued quotes.
- Generating reservations.
- Apply regulations regarding administration, payment management, and auditing.
- Attending to and receiving client requests: information and advice on requested products, offers, requesting and preparing quotes, etc.
- Process customer requests: bookings, ticket issuance, delivery of documentation (visas, travel insurance,…), requesting prepayments, follow-up of services before and after the trip, etc.
- Invoice and process payments for the managed services (files).
- Resolve and carry out the follow-up of various incidents and complaints (services, invoicing,…).
- Perform cash reconciliation and deposit cash in the bank.
- Inform customers of new product offers, campaigns, key dates, etc.
About Ávoris
- Industry
- Tourism
In their own words
About the company & team
#SomosÁvoris
Would you like to be part of one of the top 100 companies to work for in Spain?
At Ávoris, we believe in the power of talent and the importance of people. That is why we place well-being, continuous training, and professional development at the center of everything we do. This commitment has led us to be recognized by Forbes as one of the best companies to work for in 2026, an achievement that stems directly from the assessment of our own teams.
We are a leading tourism group, with more than 6,000 professionals, that bets on innovation, diversity, and collaboration as engines of growth. If you want to be part of a dynamic, human, and rapidly expanding environment, Ávoris is the place for you!
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