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Air Support Operator Technician

On-site in Santa Cruz de Tenerife·Full-time·Added 2 days ago (last checked 13 Nov)

Ávoris

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Our summary

Hours: Monday to Friday
Work mode: On-site, Santa Cruz de Tenerife
Contract: Full-time
Spanish: Expected (ad in Spanish)
Benefits: Flexible pay plan

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The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

Are you interested in working for the leading company in the travel sector and do you meet the following requirements? Don't hesitate and apply for the offer!

Handling of GDS systems, preferably Amadeus
Previous experience in travel agencies, airlines, consolidators, or air support departments.
Experience in customer service or professional user support.
Capacity for teamwork

Pay & benefits

What you'll get

What can we offer you in exchange for your commitment and trust?

Full-time schedule from Monday to Friday.
Immediate start.
Continuous training plan in proprietary systems as well as digital competencies and social skills.
Flexible compensation.
Social benefits.
Professional projection in a leading company in the sector.

Organization committed to equal opportunities.

At Ávoris, we believe in and practice respect towards the people who make up the company, so our commitment involves:

Offering a safe, respectful, and reliable environment.
Promoting equal opportunities, contributing to full professional development, without regard to sex, gender, sexual orientation, race, beliefs, nationality, marital status, age, or any other differentiating factor of the person.
Working so that the diversity and inclusion of people represent a significant value for the group.
Driving best practices in people management.

The role

On this occasion, at Geoclick, our air consolidator, we need to hire an Air Support Operations Technician, whose main functions will be:

What you'll do

Attend to inquiries from travel agencies regarding air bookings, fares, and issuances.
Provide support in the management of incidents related to flights, changes, cancellations, reissuances, and refunds.
Resolve problems derived from bookings made via GDS (Amadeus)
Manage requests for special services, such as additional baggage, pets...

About Ávoris

Industry: Tourism

In their own words

About the company & team

#SomosÁvoris

Would you like to be part of one of the top 100 companies to work for in Spain?

At Ávoris, we believe in the power of talent and the importance of people. That is why we place well-being, continuous training, and professional development at the center of everything we do. This commitment has led us to be recognized by Forbes as one of the best companies to work for in 2026, an achievement that stems directly from the assessment of our own teams.

We are a leading tourism group, with more than 6,000 professionals, that bets on innovation, diversity, and collaboration as engines of growth. If you want to be part of a dynamic, human, and rapidly expanding environment, Ávoris is the place for you!

All open roles at Ávoris