Passenger Agent
Baleària1w ago2 locations
The Passenger Agent will handle customer service, ticket sales, and boarding management. The role offers a competitive salary, flexible benefits, and continuous training.
€22.1kValència
The English-language job board for Spain
89,000+ live jobsOverview
Job details
Monday to Friday
“De lunes a viernes, de 08:00 a 14:00 h y de 16:00 a 18:00 h.” — per the ad.
Visa options
The ad doesn’t mention sponsorship
Not a refusal, but not a yes. Worth asking in your first message.
Benefits
Flexible pay plan
Take part of your salary as tax-free benefits, per the ad.
Requirements
French
The ad asks for French, or counts it in your favour.
Work on-site in Barcelona
No relocation package mentioned.
Driving licence and own vehicle
EU licences are valid in Spain; most others only for six months after you become resident.
Skills
This job advert was originally written in Spanish.
Requirements
Nice to have
- Intermediate level of French is valued.
- Intermediate level of English is valued.
- Driver's license and own vehicle.
Pay & benefits
What you'll get
At Baleària we value and take care of our team. Here is what awaits you when you join us:
- 📚 Continuous training, through our Baleària Corporate University (EdEB), with a focus on leadership, safety, operations, and professional development.
- 💼 Flexible compensation, with social benefits (health, food, transportation, childcare, etc.) and tax savings
- 🤝 Collaborative work environment, where your ideas and contributions matter
- 🌅 Seafront facilities, to enjoy the surroundings in your day-to-day life
- 🎟️ Other social benefits (discount platforms, employee tickets, etc.)
- 🚢 Leading company in the sector, with a consolidated culture and values
- 🏅 Top Employer company, a reflection of our commitment to an excellent work environment
The role
🔍We are opening a permanent position as a Traffic Agent for our workplace in Barcelona and we want you to be part of our team!
What you'll do
The duties to be performed will be as follows:
- Handle and manage reservations received by email and by phone.
- Coordinate the loading and unloading of orders.
- Review billed reservations daily to ensure the correct entry of data into the system and prevent billing issues.
- Plan and manage equipment rotation to optimize cargo operations.
- Carry out administrative management related to invoices, delivery notes, and clients.
- Resolve issues during transport, maintaining smooth communication with clients and suppliers.
- Follow up on and ensure the traceability of the entire transport chain, guaranteeing an efficient and high-quality service.
How you'll work
Monday to Friday, from 8:00 AM to 2:00 PM and from 4:00 PM to 6:00 PM.
About Baleària
Baleària is a Spanish shipping company headquartered in Dénia, Alicante, specializing in passenger and freight maritime transport. It operates a modern fleet of ferries connecting the Spanish mainland with the Balearic Islands, the Canary Islands, and international routes to North Africa and the Mediterranean. With a strong focus on innovation and sustainability, Baleària has become one of the leading ferry operators in the region, employing thousands of people across its fleet and onshore operations.
In Spain, Baleària has a significant presence in port cities such as Dénia, Valencia, Barcelona, Ibiza, Palma de Mallorca, and Las Palmas, among others. The company offers a dynamic work environment that combines maritime tradition with modern technology, and it actively recruits for both onboard and onshore roles. For international professionals, Baleària provides opportunities in a multicultural setting, with positions ranging from deck and engine officers to administrative and business development roles, making it an attractive employer for those seeking a career in the maritime industry in Spain.
- Industry
- Maritime Transport
- Founded
- 1998
- Employees
- 1,000–5,000
- Headquarters
- Dénia, Spain
- In Spain
- Dénia, Barcelona, Palma and 3 more
- Website
- balearia.com
Good to know if you are moving
- Baleària operates a modern fleet of ferries, including some of the most eco-friendly ships in the Mediterranean, powered by LNG.
- The company has a strong commitment to innovation and digitalization, offering opportunities in revenue management and business development.
- With routes connecting Spain to the Balearic Islands, Canary Islands, and North Africa, employees may have the chance to work across multiple destinations.
- Baleària is headquartered in Dénia, a coastal town on the Costa Blanca, offering a high quality of life and a Mediterranean lifestyle.
- The company provides training and development programs, including cadet positions for aspiring maritime officers.
In their own words
About the company & team
At Baleària Group, we are more than 4,000 professionals working to connect territories and people through maritime transport of passengers, vehicles and goods, as well as land and maritime logistics solutions.
We are a constantly growing group, committed to innovation, sustainability and operational excellence, operating in different territories and markets.
But our true driving force is people. That is why we are committed to the professional development, learning and well-being of our teams, creating opportunities to grow and evolve within the company.
This commitment to people has earned us the Top Employer 2026 certification, renewing for the third consecutive year our recognition as one of the best companies to work for.
More jobs like this
or browse Junior·Cruises & Maritime Hospitality·Logistics, Transport & Supply Chain·Top Employers Spain·Catalonia·Maritime Transport
Maritime Transport Administrator
Baleària6d ago
This role manages maritime transport reservations, billing, and customer service. It offers continuous training and social benefits.
Santa Cruz de Tenerife
Port Operations and Mooring Agent
Baleària1w ago2 locations
The role involves managing port mooring operations and vehicle boarding processes. It offers continuous training and social benefits within a leading maritime company.
Santa Cruz de Tenerife
Passenger Area Sales Representative - Maritime Transport
Baleària1w ago
The role involves managing travel agencies and tour operators in the Balearic Islands. It offers continuous training, flexible compensation, and various social benefits.
Palma
Electromechanical Technician
Baleària1w ago
The role involves performing basic electrical maintenance, plumbing, and temperature control for refrigerated cargo on board vessels.
Santa Cruz de Tenerife
Passenger and Port Operations Agent
Baleària3w ago
The role involves managing passenger and vehicle boarding operations, handling ticket sales, and providing customer service at the port.
€17.1kSanta Cruz de Tenerife
Purchasing Administrator
Baleària2w ago
This role involves managing and coordinating purchasing and contracting processes for a maritime leader. You will handle supplier relationships, analyze purchase needs, and support decision-making.
DéniaNo Spanish needed
Land Transport Administrator
Baleària4w ago
This role involves managing land transport documentation and logistics operations. It offers continuous training and various social benefits.
Arrecife
Talent Specialist
Baleària4w ago
This role involves managing the full talent acquisition lifecycle, from profile definition to onboarding, and supporting talent development initiatives.
DéniaNo Spanish needed
Warehouse Agent
Baleària2w ago2 locations
The Warehouse Agent will join the logistics team in Algeciras to manage the daily reception, organization, preparation, and distribution of goods for vessels and delegations.
Algeciras
Accounting Clerk
Baleària2w ago2 locations
Accounting Clerk responsible for processing supplier invoices and managing accounts payable. The role offers continuous training and social benefits in Dénia.
Dénia
Customer and Billing Administrative Assistant
Baleària3w ago
This role involves managing customer billing, revenue accounting, and administrative processes. It offers continuous training and various social benefits.
Las Palmas
🇬🇧
€20k
🇬🇧
€25k - €35k
🇪🇸
€11.96
€2k
€22k - €25k
