Travel Agent in Murcia

Are you looking to develop your talent and find a place where your effort is recognized? We offer a dynamic, close-knit environment with a future. Here, every day is a new opportunity to learn, grow, and shine. Imagine being part of a diverse team where evolution and customer service are our priority. At El Corte Inglés, our work is a shared passion.

At El Corte Inglés Travel Group, we offer experiences tailored to each client, operating with an open, international vision and deep knowledge of every market and each of our business lines. Our commitment to innovation and technology allows us to focus on what truly matters: accompanying each client on their next experience.

If you are looking for a dynamic environment with global impact, where innovation combines with a passion for travel and events, this is the place for you!

The project awaiting you.

We are currently looking for a Travel Agent specializing in the sale of vacation products for our travel agency in Murcia, with a clear orientation toward customer service and the achievement of commercial objectives.

The selected person will join an office with a growing and diverse market, where they will have the opportunity to manage both traditional clients and more exclusive profiles, offering a high-quality, personalized advisory service.

This position represents an excellent professional development opportunity for people with adaptability, a commercial vocation, and a passion for the tourism sector, who enjoy designing tailor-made travel experiences and building lasting relationships with clients.

Main duties and requirements.

Customer Service: Provide personalized service to the customer, detecting their needs, advising them on the different options, and designing and adapting the final product to their requirements, through the use of work tools, in order to secure the sale.

Administrative Management: Manage and process the reservation of services contracted with providers, performing follow-up and managing modifications until the total confirmation of requests, informing the customer of the status of the reservation and obtaining their acceptance. Knowledge and proficient use of the different IT platforms provided by the company for such use.

Economic Management: Perform the economic management generated by the invoicing of the final product, resolving any possible incidents that arise during the process. Compliance with company regulations in all matters related to the invoicing of services.

Document Management: Prepare and deliver to the customer the documentation generated in the operation (Tickets, Vouchers, Contracts, Itinerary, correspondent details, etc.), completing the file. Detailed and reviewed preparation of the documentation to be delivered to the customer, with the aim of avoiding unwanted situations, and scheduling a prior appointment with them for this purpose.

After-sales: Perform after-sales management by contacting the customer, with the aim of ensuring their satisfaction with the service provided and building loyalty.

If this position interests you, we invite you to apply, as your experience could be very valuable to us. In our company, all people are welcome.