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Inside Sales Representative

On-site in Barcelona·Added 4 months ago

This job was published 4 months ago

Europastry

21 open roles

Overview

Work mode
On-site, Barcelona
Experience
2+ years
Benefits
Private health insurance, flexible pay plan

Visa options

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    The advert says visa sponsorship isn’t available for this role.

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Skills

Nice to have

This job advert was originally written in Spanish.

The role

Generate leads, qualify prospects, and close sales using digital communication tools such as phone, email, and video conferencing.

What you'll do

  • Phone-based customer service and sales, including order management and resolution of product and service issues.
  • Manage inbound and outbound calls under established quality and service standards.
  • Achieve established sales and service objectives.
  • Manage and resolve issues related to both products and services.
  • Collection of overdue payments.
  • Redirect potential customers and leads to the external sales team when necessary.
  • Receive and process orders accurately and appropriately.
  • Update and maintain our customer database, recording all relevant and useful information.
  • Price management.
  • Follow-up and maintenance of the assigned customer portfolio.

What we are looking for in a Baker

  • Specific training in Customer Service and Sales Techniques is valued.
  • Minimum of 2 years of experience in a call center.
  • Comfortable working with CRM. Knowledge of Salesforce is valued.
  • Skills: ability to work in a team, results-oriented mindset, as well as commercial skills and strong communication abilities.

About Europastry

Europastry is a global leader in the frozen bakery industry, offering a wide range of dough products for artisan bakers, retailers, and foodservice operators. With a strong focus on innovation and sustainability, the company combines traditional baking craftsmanship with modern technology to deliver high-quality solutions worldwide.

Industry
Food Manufacturing
Founded
1987
Employees
5,000
Headquarters
Barcelona, Spain
In Spain
Barcelona, Sant Cugat del Vallès

Good to know if you are moving

  • Europastry has a significant presence in Spain, with its headquarters in Barcelona and a production plant in Sant Cugat del Vallès.
  • The company operates in over 80 countries, offering international career opportunities.
  • Europastry emphasizes innovation and sustainability, with a strong commitment to reducing environmental impact.
  • The company provides roles in R&D, sales, marketing, and operations, suitable for professionals in the food industry.

In their own words

About the company & team

  • Access to the Bakers Vip Club platform, a discount platform for leisure and consumer services exclusively for our employees.
  • Flexible compensation plan that includes: health insurance, childcare, transportation, and meal benefits. The flexible compensation plan also includes pet insurance.
  • Employee discount on Europastry products.
All open roles at Europastry
WhatsApp
Sant Cugat del VallèsFluent Spanish
BarcelonaNative Spanish
Barberà

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