Portuguese Customer Service

🎯 Your mission in this role

You will be the key bridge between the company and its customers in the Portuguese market, offering close and decisive service that drives every commercial relationship.

Your work will ensure a high-quality experience in every call, building customer loyalty and opening new business opportunities fundamental to the brand's growth.

If you are looking to develop your commercial profile in Portuguese in a work environment with an excellent atmosphere and constant team support, this vacancy is for you.

You will join a leading company in the sector with a clear opportunity for continuous learning and a real possibility of continuity.

✅ Excellent working environment and team spirit: You will be part of a close, dynamic, and collaborative work climate where constant support among colleagues makes the work flow from day one.

✅ An opportunity with the possibility of continuity: You will initially join to cover a temporary replacement, with the possibility of continuing to be part of the team beyond this coverage.

✅ Development of your commercial and linguistic potential: You will apply your mastery of Portuguese daily, perfecting your skills in customer service, advisory, and the detection of cross-selling opportunities.

✅ Learning and variety in your day-to-day: You will maintain a dynamic role in incident resolution and order management, enriching your professional profile with the use of commercial management tools.

✅ Monday to Friday schedule with free weekends: You will enjoy a framework schedule of 09:00 to 18:00 h from Monday to Friday, allowing you to organize your personal time and rest throughout the entire weekend.

✅ Stable salary conditions: You will have clear remuneration in accordance with the applicable sector agreement.

You will attend to and advise customers in a personalized manner, managing incoming calls to process orders, resolve incidents with agility, and provide clear information about products.

You will detect needs and drive cross-selling, offering adapted solutions and contacting potential customers to present the company's offer.

You will maintain updated records in the system, ensuring precise follow-up of every management task and guaranteeing excellence in service quality.

🚀 What will make you successful in this position

💬 Does this challenge suit you?

If you are looking to take the next professional step working with Portuguese in an environment where it is truly a pleasure to work and with the opportunity to demonstrate your potential, we want to meet you.

👉 Apply now and give your career the boost you are looking for with Grupo Faster!