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Night Concierge - Hotel HyB Eurocalas

On-site in Mallorca·Added 1 month ago (last checked 9 Oct)

Garden Hotels

7 open roles

Overview

Salary
€30,417 - €31,098 a year

About €1,950 - €1,990 a month after tax.

Work mode
On-site, Mallorca
English
Required

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This job advert was originally written in Spanish.

Requirements

What we're looking for

  • Advanced level in office automation and hotel management software.
  • English language bilingual level and a 2nd language at a high level (German preferred).
  • Experience in a similar position (minimum 1 year in a hotel of similar category).
  • Training in customer service and conflict management.

Pay & benefits

What you'll get

Gross annual salary between €30,417.00 and €31,098.00, depending on professional experience provided, training, performance, and productivity.

The role

At Garden Hotel Group, we are looking to hire a Night Concierge to join the Reception department of Hotel HyB Eurocalas. Your mission will be to attend to all needs that may arise at reception during the night shift.

What will their functions be?

What you'll do

  • Prepare all departmental documentation for the following day.
  • Manage the hotel's documentation archive.
  • Prepare the next day's check-ins (gardencards, keys, safe sheet...)
  • Control safe box sales.
  • Perform the shift cash reconciliation.
  • Recalculate reservations.
  • Attend to any guest requests at all times and note in the logbook and/or complaints any incidents that may occur related to guests, and inform the incoming shift colleague.

About Garden Hotels

Industry
Hospitality

In their own words

About the company & team

Garden Hotel Group is a hotel chain with more than 30 years of experience, specialized in the vacation segment with a presence in 10 destinations and a focus on international expansion. We are a 100% family-owned company with love and vocation for what we do: We evolve and modernize, we expand and diversify, we are flexible and we adapt. We are always improving.

We conceive everything we do from responsibility (the basis of our identity), authenticity (our distinctive seal), harmony (our "tarannà" / temperament) and passion (our engine). We care for our land and our people with sustainability as an attitude and the circular economy as the means to achieve it, which has made us pioneers in tourism sustainability.

All open roles at Garden Hotels
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Alcúdia

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