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Customer Service Teleoperator - Claims Sector

On-site in Madrid·Full-time·Added 2 days ago (last checked 7 Nov)

Agency
Gi Group España

394 open roles

Our summary

Hours
Monday to Friday
Work mode
On-site, Madrid
Contract
Permanent, full-time hours

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  • The ad doesn’t mention sponsorship

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

This job advert was originally written in Spanish.

The role

We are looking for Teleoperators for the Claims Service. We are looking for profiles with a high psychological component, customer orientation, and call quality.

What you'll do

  • Handling incoming calls regarding claims (accident, theft, car loss...)
  • Incident resolution and professional management with customers and providers.

How you'll work

  • Schedule: Monday to Friday + holidays from 10:00 to 19:00h. No weekends.
  • Work mode: On-site.
  • Start date: 18/11/2026.
  • Contract: permanent.

? What do we value?

  • Experience in Claims and/or Insurance is valued.
  • Customer service.
  • Resolution and communication skills.

About Gi Group España

Gi Group is a global staffing and HR services company headquartered in Milan, Italy. It operates in over 30 countries and provides temporary and permanent staffing, recruitment process outsourcing, and HR consulting. In Spain, Gi Group España offers a wide range of job placements across sectors such as hospitality, logistics, automotive, banking, and customer service, with roles spanning administrative, operational, and technical positions.

Gi Group España has a strong presence across Spain, with offices in multiple cities and a focus on connecting candidates with local employers. For international professionals, the company frequently hires multilingual talent for customer service and back-office roles, particularly in languages like German, Italian, and English. Their work culture emphasizes flexibility and support for job seekers, making them a practical entry point for those looking to establish themselves in the Spanish labor market.

Industry
Staffing
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