Defense Project Logistics Customer Excellence Specialist
The specialist manages and supervises end-to-end transport operations for defense project clients. They ensure customer satisfaction, data quality, and operational excellence.
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Permanent contract
Per the ad.
Have the right to work in Spain
Kuehne+Nagel doesn't mention sponsorship in the ad.
Work in English
English is required, per the ad.
Work on-site in Madrid
No relocation package mentioned.
Have 2+ years of experience
Mid-level role.
This job advert was originally written in Spanish.
In an administrative role at Kuehne+Nagel, tasks such as managing office operations or coordinating schedules undoubtedly contribute to your team's success, but they also create meaningful moments for people all over the world. Because your attention to detail helps your colleagues perform at their best, for example, by ensuring the timely and seamless transport of hearing aids and advanced medical devices that change lives. At Kuehne+Nagel, our work contributes to more than we imagine.
The Defense Project Logistics Revenue Care Specialist is responsible for ensuring that Project Logistics customers are billed accurately and punctually across all modes of transport. The role assumes responsibility for Revenue Care activities within Project Logistics, working in close collaboration with the Project Logistics Customer Excellence team to resolve discrepancies and ensure the timely closing of FSLs and correct billing.
Likewise, they manage incoming vendor invoices to ensure an error-free accruals process, guaranteeing that billing and FSL closing comply with agreed KPIs, including entry or verification into customer systems when necessary. This position is key to ensuring revenue integrity, process accuracy, and operational efficiency within Defense Project Logistics operations.
At Kuehne+Nagel, you will be part of a global, dynamic, and highly collaborative environment where precision, process excellence, and customer focus are fundamental. You will have the opportunity to develop your expertise in revenue care, project logistics, and financial operations within an international environment.
We offer a culture of continuous improvement, digital transformation, and global collaboration, where your work contributes directly to operational excellence and business success.
Logistics shapes everyday life, from the products we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it makes possible both everyday moments and the most special ones in the lives of people around the world.
As a global leader with a solid track record and a vision focused on driving the world forward, we offer a safe and stable environment where your career can make a true difference. Whether helping to deliver life-saving medicines, developing sustainable transport solutions, or supporting our local communities, your career will contribute to more than you imagine.
We kindly advise placement agencies to refrain from sending unsolicited profiles. Any candidate presentation without a prior signed agreement will be considered our property and no fees will be paid.
Kuehne+Nagel is one of the world's leading logistics providers, offering freight forwarding and supply chain management services across sea, air and road logistics, as well as fulfilment, warehousing and distribution, customs clearance, insurance, e-commerce, project logistics and cold chain solutions. The group serves industry-specific needs in aerospace, automotive, consumer, healthcare, tech and semiconductors, industrial and perishables sectors. With close to 88,000 employees at almost 1,300 sites in close to 100 countries, it serves around 400,000 customers worldwide and was recognised as a leader in global logistics in the 2025 Gartner Magic Quadrant for Third-Party Logistics Providers.
The company describes a culture that 'puts humans at the heart of everything we do', and its scale across nearly 100 countries makes it a substantial employer for logistics, operations and engineering professionals considering opportunities in Spain.