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Reception Assistant - Pure Salt Luxury Hotel Garonda 5*

On-site in Palma·Full-time·Added 16 days ago

Mac Hotels

43 open roles

Overview

Work mode
On-site, Palma
Contract
Full-time
English
Required
Other languages
German
Education
Higher vocational training (FP Grado Superior)
Driving licence
Required

Visa options

  • The ad doesn’t mention sponsorship

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

Find jobs with visa support

Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

We are looking for a professional with a strong sense of hospitality and experience in the luxury sector. The minimum requirements are:

  • At least 1 year of experience in similar positions within the hospitality sector, preferably in five-star hotels.
  • Holding a degree in Higher Vocational Training in Tourism Accommodation Management or Business Administration and Finance or similar.
  • It is essential to have a high level of English. An upper-intermediate level of German will be positively valued.
  • In-depth knowledge of guest service techniques.
  • Attention to order and quality, curiosity and effectiveness in seeking information, proactivity and dynamism.
  • Excellent problem-solving skills and the ability to work as part of a team.
  • Passion for service and a constant drive to improve the guest experience.
  • Holding a valid driver's license.
  • PMS proficiency

Nice to have

  • A degree in Tourism and Hospitality will be positively valued.

Pay & benefits

What you'll get

  • Being part of a highly professional team passionate about the hospitality sector.
  • Continuous training and opportunities for growth and development within an expanding hotel chain.
  • A dynamic work environment in one of Mallorca's most exclusive locations.
  • Competitive working conditions and benefits associated with the position.
  • Full-time position with 2 days off per week.
  • Immediate start.

If you are a front desk professional passionate about guest service and wish to be part of a hotel operating in a stunning environment in Mallorca, we invite you to consider this opportunity!

The role

Are you looking for a new challenge where you can continue to grow professionally? If you are passionate about the world of hospitality and would like to be part of the front desk team of a 5-star hotel, this is your opportunity!

At Pure Salt Luxury Hotels, we are looking for a Front Desk Assistant for our unique 5* Hotel Pure Salt Garonda

As a Front Desk Assistant, your mission will be to participate with a certain degree of autonomy and responsibility in front desk tasks, assisting the front desk manager and the rest of the receptionists in guest service and attention.

What you'll do

  • Performing basic administrative and management tasks.
  • Providing diligent attention to guest requests.
  • Providing information to guests and visitors about the property, the surrounding area, cultural and commercial activities.
  • Recording and processing data and documentation, check-in and check-out.
  • Informing and collaborating with the rest of the departments in order to plan effective work.
  • Receiving external visitors.
  • Recording incidents and communicating them to the corresponding department for resolution.
  • Complying with the established quality, environmental, and occupational health and safety standards.

About Mac Hotels

Mac Hotels is a Spanish hotel management company operating a portfolio of hotels and resorts across the Balearic Islands, primarily in Mallorca. The group manages a diverse collection of properties under the Mac Hotels and Pure Salt brands, ranging from 3-star resorts like Club Mac Alcudia to 5-star luxury hotels such as Pure Salt Garonda and Pure Salt Port Adriano. With a strong focus on hospitality and guest experience, the company employs a significant number of staff across its properties, including roles in food and beverage, housekeeping, maintenance, and front office operations.

Mac Hotels has a significant presence in Mallorca, with its corporate offices in Palma and a cluster of hotels in popular destinations such as Alcudia, Port de Sóller, and Playa de Palma. The company is a major employer in the region and regularly recruits for seasonal and permanent positions, offering roles that are well-suited for international professionals looking to work in the Spanish hospitality sector. Their work culture is centered on delivering high-quality service in a Mediterranean resort setting, and they often provide accommodation as part of their job offers, making them an attractive option for those relocating to the Balearic Islands.

Industry
Hospitality
Founded
1970
Employees
1,000–5,000
Headquarters
Palma, Spain
In Spain
Palma, Alcudia, Port de Sóller and 1 more

Good to know if you are moving

  • Mac Hotels frequently offers accommodation as part of their job packages, which is a significant benefit for international hires relocating to Mallorca.
  • The company's main hiring needs are for seasonal and permanent hospitality roles, making it accessible for those with experience in hotels and restaurants.
  • Working for Mac Hotels means being part of a multicultural team in a Mediterranean island setting, with a strong focus on guest service.
  • The corporate offices are in Palma, but most roles are based in the hotels themselves across Mallorca, offering a unique work environment.
  • Spanish language skills are often required or highly valued for many of their positions, especially those in direct contact with guests.
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