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Junior Mobility Services Consultant

Hybrid in Madrid·Full-time·Added 5 days ago (last checked 22 Oct)

MSX International

27 open roles

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Our summary

Work mode: Hybrid, Madrid
Contract: Full-time
English: Required
Experience: 2+ years
Education: University degree
Driving licence: Required

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

Minimum of 2 years of professional experience in the automotive sector, car rental companies, renting and fleet management, or consulting.
Experience in the management, revitalization, and monitoring of commercial networks or branches, with a strong orientation toward business indicators (KPIs) and profitability.
Practical knowledge of operating processes, quality standards, and deployment methodologies in commercial networks.
Level of English B2 (fluent both orally and in writing) for the preparation of reporting and regular communication with international interlocutors.
Advanced mastery of office tools, especially Excel and PowerPoint; proficiency in Power BI and user experience in CRM environments (Salesforce or others) is highly valued.
Good communication skills, data analysis capacity, autonomy in decision-making, and customer orientation.
University degree in business areas, preferably in Business Administration and Management, Economics, Commerce, Marketing, or Commercial Management.

The role

We are looking to hire a Junior Consultant for the implementation and operational management of the rental and mobility solutions service (passenger cars, light commercial vehicles - LCV, and premium range) for a leading brand in the automotive sector, providing support to the official dealer network.

What you'll do

Implementation and operational management of the rental and mobility service within the commercial dealer network.
Design, update, and implementation of homogeneous processes, manuals, and operating standards for the entire network.
Monitoring of the technological management platform, fleet control, and efficient vehicle allocation to dealerships.
Preparation and analysis of KPIs, dashboards, executive reports, and periodic presentations.
Conducting follow-up visits to dealerships, profitability analysis, benchmarking, and continuous performance monitoring.
Preparation and delivery of in-person and online training sessions for network teams and involved departments.
Continuous support to the commercial network in resolving inquiries, managing operational incidents, and coordinating with the involved technical areas.
Active participation in projects linked to aftersales customer mobility and driving continuous improvement initiatives in processes and tools.

How you'll work

Availability to travel throughout Spanish territory up to 80% of the time, performing periodic follow-up visits to the dealer network, is essential. The company provides a company vehicle and a valid driver's license is required.

About MSX International

MSX International is a global leader in automotive retail solutions, providing dealership management systems, sales and marketing services, and customer relationship management (CRM) solutions to automotive manufacturers and dealers. With a workforce of over 5,000 employees across more than 20 countries, the company supports the entire automotive retail ecosystem, from vehicle sales and financing to aftersales and customer retention. MSX International is a well-established player in the automotive industry, known for its technology platforms and business process outsourcing services.

In Spain, MSX International has a significant presence with offices in Madrid and Barcelona, supporting major automotive brands in the Spanish market. The company's work culture is international and collaborative, with multilingual teams serving clients across Europe. For international professionals, MSX offers opportunities in roles such as AI Solutions Architect, Customer Service Representatives (with Dutch, French, and German language requirements), and various technical and business development positions, making it a viable option for those looking to build a career in Spain's automotive and tech sectors.

Industry: Automotive
Founded: 1985
Employees: 5,000–10,000
Headquarters: Southfield, USA
In Spain: Madrid

Good to know if you are moving

MSX International has a significant presence in Spain, with offices in Madrid, and offers roles that require multilingual skills (Dutch, French, German), which can be an advantage for international professionals.
The company provides a structured career path in automotive technology and customer service, with opportunities to move between different functional areas.
Roles in Spain include technical, IT, and business development positions, often with a focus on the automotive sector.
The company supports professional development and offers a collaborative, international work environment.

In their own words

About the company & team

MSX International is the world's leading provider of outsourced business solutions for the automotive industry and operates in more than 80 countries.

MSX's extensive industry experience, combined with advanced data analytics and customized software solutions, improves the performance of automotive dealer networks by increasing revenue, reducing costs, and enhancing customer satisfaction.

Additional information

MSX is an employer that promotes equal opportunities and positively encourages applications from suitably qualified and eligible candidates, regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, or maternity. As users of the disability confidence scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

All open roles at MSX International