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Sales Trainer & Coach (Automotive)

Hybrid in Madrid·Full-time·Added 4 days ago (last checked 26 Oct)

MSX International

27 open roles

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Our summary

Work mode
Hybrid, Madrid
Contract
Full-time
Spanish
Fluent
English
Required
Experience
2+ years

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Skills

Requirements

What we're looking for

  • At least 2-3 years of experience in the automotive industry.
  • Proven experience as a Sales Coach.
  • In-depth knowledge of dealership operations and sales processes.
  • Professional fluency in English and Spanish, with excellent verbal and written communication skills.
  • Proven experience delivering classroom and digital training, webinars, and dealership coaching.
  • Ability to design engaging training materials and manage training projects for OEMs or captive finance companies.
  • Strong communication, leadership, and group facilitation skills.
  • Results-driven mindset with excellent problem-solving abilities.
  • Autonomous, reliable, and highly responsible professional.

Nice to have

  • Preferred background in Fleet & Business sales or similar commercial roles.
  • Degree in Economics, Marketing, Communication, or a related field preferred.
  • Training or coaching certifications are considered an advantage.

The role

The selected candidate will be responsible for designing and delivering training and coaching programs for automotive dealership networks, with a focus on:

  • Long-Term Rental
  • Financial and insurance products
  • Loyalty and retention programs
  • Automotive service sales
  • Commercial processes and customer journey

The objective is to develop skills, improve performance, and support the growth of sales results within dealership networks.

What you'll do

  • Deliver classroom training to salespeople, consultants, and dealership managers.
  • Conduct on-the-job coaching activities at dealer locations.
  • Manage complex training projects for automotive manufacturers and financial institutions.
  • Develop training materials: presentations, exercises, role plays, and operating manuals.
  • Conduct webinars and digital training sessions.
  • Support the network in the correct application of sales processes.
  • Monitor KPIs, results, and areas for improvement of trained teams.
  • Collaborate with the internal team in the design of new training programs.

How you'll work

Location & Travel: Candidates must be based in Madrid and be willing to travel extensively and continuously across the national territory.

Technical Skills

  • Long-Term Rental: offer models, target customers, KPIs, and processes.
  • Financial products: leasing, PCP, balloon financing, insurance products, and warranty extensions.
  • Loyalty and retention programs.
  • Automotive service sales and cross-selling.
  • Knowledge of B2B and B2C markets.

Key Requirements

  • High flexibility, including frequent travel within Italy and internationally.

About MSX International

MSX International is a global leader in automotive retail solutions, providing dealership management systems, sales and marketing services, and customer relationship management (CRM) solutions to automotive manufacturers and dealers. With a workforce of over 5,000 employees across more than 20 countries, the company supports the entire automotive retail ecosystem, from vehicle sales and financing to aftersales and customer retention. MSX International is a well-established player in the automotive industry, known for its technology platforms and business process outsourcing services.

In Spain, MSX International has a significant presence with offices in Madrid and Barcelona, supporting major automotive brands in the Spanish market. The company's work culture is international and collaborative, with multilingual teams serving clients across Europe. For international professionals, MSX offers opportunities in roles such as AI Solutions Architect, Customer Service Representatives (with Dutch, French, and German language requirements), and various technical and business development positions, making it a viable option for those looking to build a career in Spain's automotive and tech sectors.

Industry
Automotive
Founded
1985
Employees
5,000–10,000
Headquarters
Southfield, USA
In Spain
Madrid

Good to know if you are moving

  • MSX International has a significant presence in Spain, with offices in Madrid, and offers roles that require multilingual skills (Dutch, French, German), which can be an advantage for international professionals.
  • The company provides a structured career path in automotive technology and customer service, with opportunities to move between different functional areas.
  • Roles in Spain include technical, IT, and business development positions, often with a focus on the automotive sector.
  • The company supports professional development and offers a collaborative, international work environment.

In their own words

About the company & team

MSX International Group has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement.

With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.

Additional information

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy. 

All open roles at MSX International

Location

MSX International · Madrid

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