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Bellboy Supervisor

On-site in Heroes de Espana·Added yesterday (last checked 6 Nov)

Palladium Hotel Group

18 open roles

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Our summary

Hours: Rotating shifts
Work mode: On-site, Heroes de Espana
English: Required
Driving licence: Category B

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This job advert was originally written in Spanish.

Requirements

What we're looking for

To be a good fit, you should bring:

Experience in supervisory or leadership positions within the customer service field. Knowledge of hotel service standards and customer service skills. Excellent leadership and communication skills. Ability to work under pressure. Proactive attitude oriented towards customer satisfaction. Availability and schedule flexibility (rotating shifts). High level of English; a third language will be valued. B driving license.

Pay & benefits

What you'll get

In return for your commitment and motivation, we offer: Joining Palladium Hotel Group, a Spanish company with an international presence in the midst of expansion, recognized for the fourth consecutive year as a Top Employer in Spain, Italy, Mexico, the Dominican Republic, Brazil, and Jamaica. We offer a competitive salary policy and job stability, as well as training plans so you have opportunities for development and growth within the company at both national and international levels. You will be part of a dynamic, multicultural team with a winning mindset, made up of great hospitality professionals, and you will stay up to date with the latest trends in your field and the industry. Additionally, you will enjoy access to discounts at group hotels and other partner companies through the PHG Benefits Club. Work for a socially responsible company, with the chance to collaborate on initiatives to preserve the environment and promote social integration. We offer you the possibility to build a career with us, grow within the company, and take part in the expansion of BLESS Hotels.

The role

Luxury is in the small pleasures, be part of the experience. Join BLESS Hotel Ibiza as a Bellboy Supervisor ! We offer professional development as unique as you are!

What you'll do

Your main functions will be: Coordinate and distribute the tasks of the bellboy team, ensuring efficient and quality service. Supervise staff performance, providing guidance and support. Guarantee that the quality and efficiency standards established by the hotel are met. Attend to customer needs and complaints. Prepare reports on team performance and propose process improvements. Collaborate with other departments to ensure a seamless experience for guests. Participate in the training and development of the team, promoting a positive work environment. Be in charge of the parking, accommodating vehicles, cleaning and organizing them, and the creation and management of parking tickets. We value experience, but above all attitude and the desire to work! If you want to enjoy your job... WE ARE LOOKING FOR YOU!

About Palladium Hotel Group

Palladium Hotel Group is a Spanish hospitality company that owns and operates a portfolio of hotels and resorts, primarily in Spain and Italy. The group manages iconic lifestyle brands such as BLESS, Only YOU, Hard Rock Hotel Marbella, and its namesake Palladium Hotels, with a strong presence in Ibiza and Madrid. Their operations span luxury, lifestyle, and resort segments, with a focus on the Mediterranean leisure market.

In Spain, the group is headquartered in Ibiza and has a significant operational footprint in Madrid, with additional properties in Peñíscola and Marbella. For international professionals, the group offers a multicultural, service-oriented work environment across its Spanish properties, with roles ranging from hotel operations and F&B to corporate functions like finance, HR, and legal. They actively recruit internationally, with English commonly used in many corporate and hotel roles, and offer opportunities for career growth within a fast-expanding hospitality group.

Industry: Hospitality
Founded: 1956
Employees: 5,000–10,000
Headquarters: Ibiza, Spain
In Spain: Ibiza, Madrid, Peñíscola and 1 more

Good to know if you are moving

The group's corporate language is Spanish, but English is widely used in corporate roles and many hotel operations, especially in international brands like Hard Rock Hotel.
Spain's hospitality sector is heavily regulated, and the group provides full legal contracts and social security coverage, which is standard for permanent roles.
The group operates in popular expat destinations such as Ibiza and Marbella, offering a lifestyle that attracts many international professionals.
Many roles, especially in hotels, are customer-facing and require Spanish proficiency, but corporate and management positions may be more accessible for non-Spanish speakers.
The group has a clear internal career path, with opportunities to move between its different brands and properties in Spain and Mexico.

All open roles at Palladium Hotel Group