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Bellboy Supervisor

On-site in Santa Eulalia del Rio·Added 2 days ago (last checked 6 Nov)

Our summary

Work mode
On-site, Santa Eulalia del Rio
English
Required
Driving licence
Category B1

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This job advert was originally written in Spanish.

The role

Responsible for coordinating and distributing all tasks of the staff under their charge (the bellboys) to ensure the correct functioning of the service and achieve full customer satisfaction, performing actions under the established guidelines and directives of quality and efficiency. Hierarchical Reporting: Front Office Manager Functional Reporting: Front Office Manager

Profile requirements

Education / Studies (specify legal requirements for exercising the position): Degree Previous experience and knowledge: 1 year of experience Customer service High level of English and a third language B1 driving license Other desirable requirements (not essential): Degree in Tourism At least 2 years of experience Key competencies (in accordance with our competency dictionary): Commitment to PHG and alignment with its corporate culture Adaptability to change Customer orientation through excellence Teamwork and cooperation Continuous learning Orientation to results / objectives Leadership and people management skills Training and development of collaborators Initiative to undertake commitments, make decisions, and resolve problems. Commercial orientation

About Palladium Hotel Group

Palladium Hotel Group is a Spanish hospitality company that owns and operates a portfolio of hotels and resorts, primarily in Spain and Italy. The group manages iconic lifestyle brands such as BLESS, Only YOU, Hard Rock Hotel Marbella, and its namesake Palladium Hotels, with a strong presence in Ibiza and Madrid. Their operations span luxury, lifestyle, and resort segments, with a focus on the Mediterranean leisure market.

In Spain, the group is headquartered in Ibiza and has a significant operational footprint in Madrid, with additional properties in Peñíscola and Marbella. For international professionals, the group offers a multicultural, service-oriented work environment across its Spanish properties, with roles ranging from hotel operations and F&B to corporate functions like finance, HR, and legal. They actively recruit internationally, with English commonly used in many corporate and hotel roles, and offer opportunities for career growth within a fast-expanding hospitality group.

Industry
Hospitality
Founded
1956
Employees
5,000–10,000
Headquarters
Ibiza, Spain
In Spain
Ibiza, Madrid, Peñíscola and 1 more

Good to know if you are moving

  • The group's corporate language is Spanish, but English is widely used in corporate roles and many hotel operations, especially in international brands like Hard Rock Hotel.
  • Spain's hospitality sector is heavily regulated, and the group provides full legal contracts and social security coverage, which is standard for permanent roles.
  • The group operates in popular expat destinations such as Ibiza and Marbella, offering a lifestyle that attracts many international professionals.
  • Many roles, especially in hotels, are customer-facing and require Spanish proficiency, but corporate and management positions may be more accessible for non-Spanish speakers.
  • The group has a clear internal career path, with opportunities to move between its different brands and properties in Spain and Mexico.
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