Receptionist

In exchange for your commitment and motivation, we offer you: Joining Palladium Hotel Group, a Spanish company with an international presence in a full expansion process, which has been recognized for the fourth consecutive year as a Top Employer in Spain, Italy, Mexico, Dominican Republic, Brazil, and Jamaica. We offer a competitive salary policy and job stability, as well as training plans so that you have development and growth opportunities within the company at a national and international level. You will be part of a dynamic, multicultural team with a winning mentality that counts on great professionals from the hotel sector, and you will be up to date with new trends in your area and the sector. Additionally, you will be able to enjoy access to discounts at group hotels and other associated companies through the PHG Benefits Club. Working in a socially responsible company, with the possibility of collaborating with initiatives to preserve the environment and promote social integration. We offer you the possibility of building a career with us, growing within the company, and participating in the expansion of Only YOU Hotels.

At Only YOU Hotels, we look for professionals capable of surpassing themselves, of being an example of commitment, motivation, and optimism, achieving customer enthusiasm and contributing to success, always guided by our values.

From our team, the most welcoming in the city, we are looking for a flexible and versatile RECEPTIONIST who enjoys teamwork, who wants to share their knowledge and experience with others, and who seeks stability. Our intention is to share with you the passion, the success, and the values of our brand. If you identify with us, you are bold, creative, and passionate about this world... join Only YOU Hotels as a RECEPTIONIST!

Your main functions will be: Attend to customer complaints and claims and try to resolve them with the greatest diligence. Ensure, within our possibilities, maximum customer satisfaction during their stay, in constant communication with the Guest Service department. Carrying out and complying with check-in and check-out schedules in coordination with the Housekeeping department. Having knowledge of the hotel facilities and the city to be able to inform the customer appropriately. Participating in periodic meetings of the Reception department. Promoting internal communication and the use of the communication channels established by the company (bulletin boards, suggestion box, meetings). Knowing and complying with the established internal rules and, in any case, acting according to the instructions received from superiors and professional knowledge of the trade. We value experience, but above all attitude and the desire to work! If you want to enjoy your job... WE ARE LOOKING FOR YOU!