International Travel Advisor Tres Cantos (Franchise)

Madrid, Spain·Full-time·Added 27 days ago

PANGEA The Travel Store

15 open roles

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What they offer

Permanent contract
Full-time hours.

What they ask for

Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Speak native-level Spanish
Listed as a requirement in the ad.
Work on-site in Madrid
No relocation package mentioned.
Have 3+ years of experience
Mid-level role.

You'll most likely need Spanish to apply.This job was automatically translated to English,.

The role

Are you looking for a new professional challenge? 🚀

Would you like to work in the largest travel store in the world? PANGEA is the place for you! 🌏

We are currently looking to expand our team of International Travel Advisors for our Tres Cantos (Madrid) franchise. 📍

What you'll do

Handle travel requests in person, by phone, or by video call, resolving all customer queries and recommending the product that best suits their needs.
Offer our customers the best possible experience before, during, and after the trip.
Demonstrate in-depth knowledge of destinations and of our product.
Manage bookings through our systems and in coordination with the Booking department, with a strong focus on quality and results throughout the entire process, from request to after-sales.
Achievement of commercial targets.

Minimum requirements and required skills

Minimum of 3 years of experience as a travel advisor.
Extensive knowledge of destinations and countries.
A creative person with strong communication and sales skills.
Customer and service quality orientation.
Planning and organizational skills, with experience managing high volumes of travel requests.
Intermediate-to-advanced proficiency in the use of technological tools.
Experience with CMS and booking systems specific to the travel and tourism sector is highly valued.

We are looking for you!! 🔎

About PANGEA The Travel Store

PANGEA The Travel Store is a Spanish travel retail company specializing in corporate travel management, incentive trips, and luxury travel experiences. With a strong presence across Spain, the company operates through a network of offices and franchises, offering personalized service to both corporate clients and individual travelers. PANGEA is part of the Factorial group, a Spanish tech company, which provides the digital infrastructure behind its travel services.

For international professionals, PANGEA offers opportunities in a sector that is deeply rooted in the Spanish market. The company's work culture is collaborative and dynamic, with a strong emphasis on customer service and attention to detail. As a Spanish-founded company, it provides a local working environment where international hires can integrate into a growing business, with roles ranging from direct client-facing travel advising to digital transformation and project management.

Industry: Travel Retail
Founded: 1998
Employees: 100–500
Headquarters: Madrid, Spain
In Spain: Madrid, Barcelona, Valencia and 3 more
Website: pangea.es

Good to know if you are moving

PANGEA is a Spanish-founded company, so international hires will be working in their home market, offering a direct immersion into Spanish business culture.
The company is part of the Factorial group, a tech company, which may offer opportunities to work with modern digital tools and processes.
Roles are client-facing and require strong Spanish language skills, as the company's operations are primarily domestic.
The company has a network of offices and franchises across Spain, including Madrid, Barcelona, Valencia, and Bilbao, offering potential for relocation within the country.
As a travel retail company, the job may involve travel planning and coordination, which could be attractive for those interested in the tourism sector.

All open roles at PANGEA The Travel Store