The English-language job board for Spain

Customer Service - Pharma Sector

Hybrid in Sant Cugat del Vallès·Part-time·Added 5 months ago (last checked 13 Oct)

Primer Impacto

52 open roles

Overview

Work mode
Hybrid, Sant Cugat del Vallès
Contract
Part-time

Visa options

  • The ad doesn’t mention sponsorship

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

Find jobs with visa support

Skills

This job advert was originally written in Catalan.

Requirements

What we're looking for

We are looking for a Customer Service professional with a passion for customer care, communication skills, organization, and a desire to be part of a dynamic and human team.

  • Minimum of 1 year of experience in telephone customer service or client management.

  • Proficiency in Excel and Office.

Nice to have

  • Catalan is highly valued.

Pay & benefits

What you'll get

A perfect opportunity if you are looking for good work-life balance without giving up stability and development:

  • Stable 30h contract.

  • Intensive schedule from Monday to Friday, from 9:00h to 15:00h (afternoons are free!).

  • Hybrid format.

  • Fixed salary of €15,836.25 gross/year + variable of €3,167.25 gross/year.

  • Innovative company, close team, and dynamic environment.

  • Continuous training and real possibilities for professional growth.

The role

🚀 Join Primer Impacto!

Ideal offer for those seeking reduced hours with stability.

What you'll do

  • Daily communication with clients and the laboratory (calls and emails).

  • Resolution of complaints, doubts, and incidents.

  • Collection of useful feedback to improve processes and services.

  • Comprehensive follow-up of each case.

  • Registration and reporting in the CRM.

How you'll work

📌 Working day: 30 hours per week

About Primer Impacto

Primer Impacto is a Spanish field marketing company specializing in point-of-sale (POS) optimization. Founded in 2005, the company provides outsourced sales force solutions, including in-store audits, merchandising, brand ambassadorship, and promotional campaigns, with a strong focus on the retail and pharmaceutical sectors. They employ a team of professionals dedicated to technology integration for data analysis and project execution optimization.

Primer Impacto has a significant presence across Spain, with offices and field teams in numerous cities including Barcelona, Madrid, Valencia, and Seville. The company's work culture emphasizes people care and sustainability, with initiatives like route optimization to reduce CO2 emissions and tree planting. For international professionals, Primer Impacto offers opportunities in field marketing, sales, and IT roles, with a particular focus on the Spanish market, making it a relevant employer for those seeking to work in Spain's retail and consumer goods sectors.

Industry
Field Marketing
Founded
2005
Headquarters
Barcelona, Spain
In Spain
Barcelona, Madrid, Valencia and 18 more

Good to know if you are moving

  • Primer Impacto is headquartered in Barcelona, Spain, and has a strong national presence with field teams across many Spanish cities.
  • The company offers a variety of roles including field auditors, brand ambassadors, and IT positions, which may be suitable for international professionals with relevant language skills.
  • Primer Impacto emphasizes sustainability, with initiatives like route optimization to reduce CO2 emissions and tree planting projects.
  • The company provides outsourced sales force solutions, so roles often involve working on behalf of major brands in retail and pharmaceutical sectors.
  • For international candidates, fluency in Spanish is likely essential for most field and commercial roles, as they involve direct interaction with Spanish retailers and consumers.

In their own words

About the company & team

At Primer Impacto, we lead the field marketing sector by creating unique experiences for great brands. We believe in talent, development, and the balance between personal and professional life.

Additional information

✨ If you are looking for a stable job, with a convenient 30-hour schedule, free afternoons, and an environment where you can grow... we are waiting for you!

Send your application and be part of Primer Impacto. We promote diversity and equal opportunities in all our processes.

All open roles at Primer Impacto
WhatsApp
€22kSevilla & Málaga

Technology Point of Sale Manager - Operator Channel

Primer Impacto5d ago2 locations
€22kValència +1

Brand Ambassador 36h

Primer Impacto5d ago3 locations
€17.6kSanta Cruz de Tenerife
€1.6k a monthValència

Brand Ambassador

Primer Impacto5d ago
€1.6k a monthMálaga

Brand Ambassador (GPV + Promoter)

Primer Impacto5d ago
€1.6k a monthBarcelona

Brand Ambassador 40h

Primer Impacto6d ago
€19.5kMadrid

Route Trainer - Dermo Channel

Primer Impacto6d ago
€20kBarcelona & Madrid

Retail Auditor - Madrid

Primer Impacto4d ago
Madrid

Multivitamin Promoter October and December

Primer Impacto1w ago2 locations
€12 an hourBarcelona

Pharmacy Point of Sale Manager

Primer Impacto1w ago2 locations
Up to €20.7kBarcelona

Pharmacy Point of Sale Managers

Primer Impacto1w ago
Up to €20.7kMadrid
See all 52 jobs